What Do I Do If TikTok Keeps Crashing?
Many apps in smart devices are useful tools in productivity and entertainment, but they create an inconvenience if the app crashes or doesn't respond. Luckily, there are easy fixes for common issues like restarting the app or checking your wifi connection is strong enough. The best part is you can reach out to TikTok customer support anytime if needed.
TikTok is a popular video-sharing platform that's young compared to other social media platforms, but that hasn't prevented it from adapting to new trends in technology. Users can upload videos directly, create slideshows, and collaborate on duet videos with friends in other parts of the world. Technology can be amazing, but it can act up from time to time. This guide will walk you through troubleshooting if TikTok keeps crashing on you. Read on to learn more.
Common Scenarios
You're watching a funny video when the video freezes and the app stops responding, or it closes itself altogether. You just witnessed the signs of an app crashing. Luckily, a few solutions can resolve this problem, and some of them can resolve issues quickly.
First, check your wifi connection as TikTok will stop working if your phone loses its wifi or internet connection. Please keep in mind that even a weak signal can cause connection issues, so you may have to switch to a different network if possible.
Another cause of apps crashing is apps that are out of date. Check your respective app store if any updates are pending on restart or available. If your app is up to date, then TikTok may be having issues with its servers. A good way to check this is to visit TikTok's official Twitter account. You could also email TikTok customer service here, but they might not get back to you until the next business day.
One more possible solution is to close and restart TikTok. Make sure to close it out completely so that it's not running in the background. Restarting TikTok usually resolves the issue instantly. If not, then you may need to uninstall and reinstall the app. Don't worry; this doesn't delete your account, but an uninstall might be needed if something goes wrong with the most recent update.
One final solution is to delete the cache, which is data stored on your phone and makes the app work better. Sometimes, this gets corrupted by a bug and needs to be cleared first. The result of this is that the app gets its needed data from the original software installed on your phone.
If you have any other questions or concerns, feel free to reach out to TikTok customer support here.
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