How Come I Can't Record Audio on TikTok?
With a platform focused on brief videos and ease of use, it's easy to see why TikTok has more than 2 billion users since its introduction to the social media scene. It's important to know that any technology, no matter how simple, is going to have some bugs to work out. If you have issues involving an app not recording audio or video, checking the app's permissions first is the most effective way to troubleshoot.
With more than 2 billion users in 2020 alone, TikTok is one of the most popular platforms for video-sharing. Users can record and upload videos as short as 15 seconds to their accounts. Naturally, there can be technology issues that contribute to a poor experience for the user. One issue that causes an inconvenience is TikTok not recording audio. Read on to learn how to solve this yourself.
Solution for TikTok Audio Issues
If you make sure the app has the appropriate permission first for recording audio or video errors, you can save yourself some hassle. For Android, please go to app settings. Select the desired app and tap on permissions. You'll see a few possible permissions you can grant to an app like TikTok, and you can update any settings.
The steps to check app permissions differ on an iPhone. Open your phone's menu and then select System Preferences. Next, open the Security and Privacy option and then the Privacy tab. Here, permissions are organized by type. You select the type of permission to see what apps are using it or not.
Other TikTok Audion Solutions
More troubleshooting may be required if you still can't record audio after updating. First, check your microphone to verify that it records. If not, you may need to call and open a support ticket with your phone provider. There could be an issue with your microphone, but this scenario is rare.
If you have any questions, please contact TikTok customer service agents here. At this time, there is no customer service phone number, but you can email them anytime. It may take them a business day to respond to you. In the meantime, you have the option of checking the helpful articles found on the support pages.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for TikTok Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like TikTok in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Come I Can't Record Audio on TikTok? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.