How Do I Recover My TikTok Account?
TikTok users who have been locked out can find information here on how to recover their accounts. The article goes over how to troubleshoot for device issues, how to reset the password and how to reactivate a deleted account. Readers also learn how to search for unauthorized users on the account if they suspect their account has been hacked.
TikTok has become a very popular social media platform, allowing you to share short video clips with family, friends and followers. It is used by influencers and just those who want to stay connected with others. At times, you may find yourself unable to log into your TikTok account. How do you recover it? You can contact user support here for assistance, and you can read the directions below on recovering your account.
Check Your Device
Sometimes recovering your account is as simple as powering down your device and restarting it. The issue could be with the device you are using and not the app itself. If this doesn't work, check your internet connection. Are you getting a good signal from your carrier or Wi-Fi? Finally, clear your app cache on your device. If none of these options work, you may be trying to log in using the wrong email/username and/or password.
Resetting Password
Resetting your password is simple. Follow these steps:
- Open the app on your device.
- Choose the "Sign Up" option.
- Tap on "Log in" at the bottom of the screen.
- Select "Use Phone/Email/Username" and choose the "Email/Username" Option.
- Choose "Forgot Password."
- Check your email for the link to reset your password.
- You should now be able to log into your TikTok account.
Recovering a Deleted Account
If it has been 30 days or less since you deleted your TikTok account, you can still recover it. Here are the steps to recovering your deleted TikTok account:
- Open the TikTok app.
- Tap on the profile icon at the bottom of the screen.
- Choose the "Sign Up" option.
- A banner will open that says, "Already Have an Account?" with the option to log in.
- Tap "Log In."
- Enter your phone/email/username information and your password.
- TikTok will advise that your account has been deactivated. Hit "Reactivate" to make your account active once again.
If Your Account Was Hacked
If you suspect your account has been hacked, immediately change your password using the reset instructions. When you log into your account, follow these steps to secure your TikTok account:
- Open the "Me" menu.
- Tap "Security.
- Select "Your devices."
- Look at the list of devices it is showing on your account. Remove any unfamiliar or suspicious ones. Since you have reset your password, they should not be able to log in using your old credentials.
Recovering your TikTok account is easy following the steps above. If you need further assistance, contact TikTok user support here.
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