Where Do I Get My 5-Digit Amazon Prime Pin on Roku?

Finding and/or resetting your Amazon Prime Video 5-Digit PIN on a Roku device is not difficult thanks to the simplicity of navigating the menu of your Roku device. Better yet, should you encounter issues, the top-notch customer support teams of both Amazon Prime and Roku makes finding and/or setting your Amazon Prime 5-digit PIN simple.

Christian Allen is the editor / author responsible for this content.
Feb 12, 2020

Roku device owners who also enjoy an Amazon Prime membership are oft faced with the challenge and confusion of finding and maintaining their Amazon Prime username and PIN as well as differentiating it from there Roku username and PIN.

Where Do I Get My 5-Digit Amazon Prime Pin on Roku?

You Amazon Prime Video PIN is used to set parental controls and purchase restrictions on your Amazon Prime account. To view or set your Amazon Prime PIN on Roku, go to Amazon Video settings via the web browser. Locate Parental Controls and open the Amazon Video PIN section. Here you can set or view your 5-digit Amazon Prime Video PIN. Once you set or reset your Amazon Prime PIN, simply click Save and your PIN is set for Amazon Prime Video.

Whats The Difference Between My Amazon Prime PIN and My Roku PIN?

Your Amazon Prime PIN is a 5-Digit code used for parental control allowing Amazon Prime members to bypass viewing and purchase restrictions on their Roku device.

Your Roku PIN is a 4-Digit code that allows Roku users to limit purchases made through their Roku device, setup their payment method on their Roku account which allows them to purchase movies, TV, and channels, as well as buy Roku accessories and devices.

Amazon Prime members and Roku purchases should note that the Roku PIN, unlike the Amazon Prime PIN, does not function as a content filter.

Where Do I Get My 4-Digit Roku PIN?

To find or set your 4-Digit Roku PIN, go to the Roku website and login to your account. Click Update under PIN preferences. This will open the PIN settings menu. Here you can view your current Roku PIN, create a new PIN, or update your current PIN. Ensure that both fields match. You're also offered choices to set your Roku PIN use preferences, including turning off your Roku PIN functionality, entirely. Click Save Changes to save and set your Roku PIN and setting selections.

What If I Encounter Issues Getting My 5-Digit Amazon Prime PIN on Roku?

Should you run into issues viewing or setting either your 5-Digit Amazon Prime PIN on Roku or with your Roku PIN, contact either Amazon Prime Customer Support, or Roku Customer Support, respectively.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Roku Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Roku in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Where Do I Get My 5-Digit Amazon Prime Pin on Roku? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Roku

Asked 5 years ago
Viewed 1,149,572 times
Roku
Amazon Prime 5-digit PIN on Roku
Reset my Amazon Prime PIN on Roku
View Amazon Prime PIN on Roku
Find Amazon Prime PIN on Roku

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!