Where Do I Get My 5-Digit Amazon Prime Pin on Roku?

Finding and/or resetting your Amazon Prime Video 5-Digit PIN on a Roku device is not difficult thanks to the simplicity of navigating the menu of your Roku device. Better yet, should you encounter issues, the top-notch customer support teams of both Amazon Prime and Roku makes finding and/or setting your Amazon Prime 5-digit PIN simple.

Christian Allen is the editor / author responsible for this content.
Feb 12, 2020

Roku device owners who also enjoy an Amazon Prime membership are oft faced with the challenge and confusion of finding and maintaining their Amazon Prime username and PIN as well as differentiating it from there Roku username and PIN.

Where Do I Get My 5-Digit Amazon Prime Pin on Roku?

You Amazon Prime Video PIN is used to set parental controls and purchase restrictions on your Amazon Prime account. To view or set your Amazon Prime PIN on Roku, go to Amazon Video settings via the web browser. Locate Parental Controls and open the Amazon Video PIN section. Here you can set or view your 5-digit Amazon Prime Video PIN. Once you set or reset your Amazon Prime PIN, simply click Save and your PIN is set for Amazon Prime Video.

Whats The Difference Between My Amazon Prime PIN and My Roku PIN?

Your Amazon Prime PIN is a 5-Digit code used for parental control allowing Amazon Prime members to bypass viewing and purchase restrictions on their Roku device.

Your Roku PIN is a 4-Digit code that allows Roku users to limit purchases made through their Roku device, setup their payment method on their Roku account which allows them to purchase movies, TV, and channels, as well as buy Roku accessories and devices.

Amazon Prime members and Roku purchases should note that the Roku PIN, unlike the Amazon Prime PIN, does not function as a content filter.

Where Do I Get My 4-Digit Roku PIN?

To find or set your 4-Digit Roku PIN, go to the Roku website and login to your account. Click Update under PIN preferences. This will open the PIN settings menu. Here you can view your current Roku PIN, create a new PIN, or update your current PIN. Ensure that both fields match. You're also offered choices to set your Roku PIN use preferences, including turning off your Roku PIN functionality, entirely. Click Save Changes to save and set your Roku PIN and setting selections.

What If I Encounter Issues Getting My 5-Digit Amazon Prime PIN on Roku?

Should you run into issues viewing or setting either your 5-Digit Amazon Prime PIN on Roku or with your Roku PIN, contact either Amazon Prime Customer Support, or Roku Customer Support, respectively.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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