Contact Roku

The best of the 4 ways to get in touch with Roku by GetHuman

Roku Phone Number
816-272-8106 · Customer Service
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Roku Live Chat
Roku customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
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Recent reasons customers contacted Roku:

My payment was taken out twice in one day
Could not change the email on my Roku tv**Did a factory reset and waiting * minutes to...
Unable to change the email address on my Roku tv **Did a factory reset and am not havin...
I want to talk to real person about payments and subscriptions
My tv won’t turn on it is just a black screen
If you can't help me I'll disconnect
I want to unsubscribe. I want you to stop taking $*.** out of my checking account!! I h...
I keep putting my information and it takes me to the same thing I even pay a $* help an...
Getting charged twice a month for same channel.
Would like to cancel my account
I wonder why in the world did your company want me to pay for an app when I get it for...
I set up my Roku wrong. How do I change my cable company from Dish to Spectrum
Cannot get any content to load on TCL roku tv@
I downloaded your remote and it said I was going to be charged i want to cancel now
My wifi won’t show up in my Roku
More customer issues

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Roku contact information - compared

Above are our top recommendations for how to contact Roku, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Roku by looking at which ones are the fastest and which ones other customers recommend the most for solving Roku customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Roku across the following mediums: Phone, Chat, Web, Email.

Phone number / contactWaitVotes
816-272-8106
Customer Service
10 mins2655
Live Chat
Customer Service
3 mins2599
Online Help
Customer Service
< 3 hrs2730
customer.advocate@roku.com
Customer Service
< 85 hrs2707

Does GetHuman work with Roku?

GetHuman does not work with Roku's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Roku at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Roku's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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