How Do I Delete an Existing Bill Pay Payee with PNC Bank?

While eBills through PNC Bank have a number of advantages, there will be times you will need to remove a payee from your account. You can quickly update or manage your payees through your online banking access by selecting the vendor to remove under "Manage My Bills," clicking the vendor and selecting "Delete."

Jul 13, 2023

PNC Bank, like other major financial institutions, allows customers to set up eBills through their checking account, but how do you delete an existing payee with your PNC Bank account? Below are steps to remove an existing payee from your PNC bill pay.

Features of PNC Bank eBills include the following:

  • Email reminders of pending payments
  • Payments made within the next business day
  • Electronic versions of all your bills in one location
  • Easy to use and convenient.

While there are a number of advantages, eBills sometimes require changes or removal.

Deleting a Payee From Your PNC Bank Account

There are a number of reasons a person may want to delete a payee, such as the bill has been satisfied or paid in full, service providers have changed, or the person has moved and needs to update monthly bills such as rent payments. When you no longer want or need a payee on your PNC Bank account, you can remove the vendor with the following steps online or through the mobile app:

  1. Log into your PNC Bank account through your computer or the mobile app.
  2. Click the "Pay Bills" tab at the top of the screen.
  3. Click "Manage My Bills."
  4. Select the payee you want to remove from your PNC Bank account.
  5. Click "Delete" to remove the payee.

If a payment is already in progress, deleting the payee will not cancel the payment. Also, payments must be canceled 3 days prior to the due date to make sure it does not come out of your account; therefore, if you are removing an eBills payee, it is best to do it well before the next due date so you can remove the payee and cancel any scheduled transactions.

Once you've deleted a payee from your PNC Bank account, monitor your bank account and your online access with the payee to make sure the funds are not being drafted from your account. If you notice a transfer after removing the payee, contact PNC Bank or the vendor to resolve the issue. For more information or assistance with eBills call PNC Bank customer support.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Delete an Existing Bill Pay Payee with PNC Bank?

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