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How Do I Close My Account with PNC Bank?

In a nutshell: Are you planning to close your PNC Bank account because another bank offers a better interest rate, or because you need a local branch near you? Before closing your account, consider opening a new one first so you have somewhere to transfer your remaining funds. You should also review any automatic payments, pending transactions, or outstanding checks before closing your account. For PNC Bank, you may be able to close your account by contacting Customer Care, using the chat feature on the website, or visiting a local branch. Continue reading for more information on closing your PNC Bank account.

Christian Allen is the editor / author responsible for this content.
Sep 30, 2026

Introduction

Are you planning to close your PNC Bank account because another bank offers a better interest rate, or because you need a local branch near you? Before closing your account, consider opening a new one first so you have somewhere to transfer your remaining funds. You should also review any automatic payments, pending transactions, or outstanding checks before closing your account. For PNC Bank, you may be able to close your account by contacting Customer Care, using the chat feature on the website, or visiting a local branch. Continue reading for more information on closing your PNC Bank account.

Find a PNC Location

Use the bank's Locator to find a PNC branch in your area. Just enter your city or ZIP code and state. Then click Search. Also, please make sure you select Branch.

How Do I Close My Account with PNC Bank? (Step 1)

Schedule an Appointment

Check the available PNC branches in your area and consider scheduling an appointment with a banker. Depending on the branch information available online, you may also see whether other customers are waiting for assistance. Click Schedule an Appointment to choose an available time, or call the phone number provided for the branch. Don't forget to check the branch hours before visiting.

Note: If you receive direct deposits, redirect them to your new account before closing your PNC account. Otherwise, deposits sent to the closed account may be returned to the sender.

How Do I Close My Account with PNC Bank? (Step 2)

Use the Chat Feature on the Website

You may also be able to close your PNC account via chat. To speak with a customer service representative, click Message Us and wait for the chat window to appear. Then, type your message and explain that you want to close your deposit account. Consider using the chat feature during PNC's customer service hours so a representative is available to assist you.

Do you have recurring payments linked to your PNC account? Before closing it, review your account statements for automatic payments, such as mortgage or car payments, utility bills, phone bills, or insurance premiums. Update your payment information online so future payments are withdrawn from your new account instead. Make sure these changes take effect before you close your PNC account to prevent missed payments and avoid late fees.

Call PNC

You can also request to close your bank account by calling PNC Bank directly or contacting the bank in writing. If you call, PNC may verify your identity by asking for your full name or the last four digits of your Social Security Number to ensure you are the account holder. Please note that they will never ask for your PIN or banking password.

Once you've resolved any pending transactions, contact PNC to confirm that your account has been closed. Don't worry, closing a bank account doesn't affect your credit score.

Conclusion

Were you able to close your PNC Bank account? The process is quick as long as there are no account issues to resolve. You can close your account by visiting a local branch, calling or writing to PNC, or using the chat feature on the website. Before closing your PNC account, make sure you have another bank account to transfer your remaining funds to. Be sure to also redirect any direct deposits and update recurring payments linked to your PNC account to avoid problems. Still having trouble closing your PNC account? Contact Customer Support today.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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How Do I Close My Account with PNC Bank?

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