Common Problem Categories
As reported by JC Penney customers to GetHuman in the last 60 days
Missing order: 1,140 inquiries
Refund order: 1,737 inquiries
About JC Penney
If you're here looking up JC Penney customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. JC Penney also goes by or is associated with the names JC Penny, JCPenny, JCPenny.com, J C Penney, JCPenney.com, J. C. Penney Company, Inc., JCPenney. They are considered to be part of the following sectors and industries: retail, Consumer Discretionary, Retailing. JC Penney is associated with terms like clothing, cosmetics, electronics, footwear, furniture, housewares, jewelry, appliances, public, retail, apparel & footwear, consumer electronics, home & furniture, watches & luxury goods, e-commerce, b2c, consumer discretionary by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Macy's, Amazon, Sears. They employ 31,440 people according to customers in the know.