JC Penney Customer Service

Hacks for calling & contacting them faster, tips for common issues & customer reviews

Contacting JC Penney

JC Penney Phone Number
800-322-1189Customer Service
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Common Problem Categories

As reported by JC Penney customers to GetHuman in the last 60 days
Missing order: 231 inquiries
Refund order: 405 inquiries
Return order: 427 inquiries
Make a payment: 404 inquiries

About JC Penney

If you're here looking up JC Penney customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. JC Penney also goes by or is associated with the names JC Penny, JCPenny, JCPenny.com, J C Penney, JCPenney.com, J. C. Penney Company, Inc., JCPenney. They are considered to be part of the following sectors and industries: retail, Consumer Discretionary, Retailing. JC Penney is associated with terms like clothing, cosmetics, electronics, footwear, furniture, housewares, jewelry, appliances, public, retail, apparel & footwear, consumer electronics, home & furniture, watches & luxury goods, e-commerce, b2c, consumer discretionary by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Macy's, Amazon, Sears. They employ 31,440 people according to customers in the know.
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