JC Penney Customer Service
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Contacting JC Penney
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Recently Reported Customer Problems
I have not been getting my rewards for a long time. I have * emails. One of them I no l...
Need address change for an order
I WANT to return to work to jcp
I didn’t get one of my items I ordered.
I tried to items and they shipped it back to me. Need a new label for return'
I just want to let them that I will be in New Jersey from may ** to June *
looking for order i was supposed to pickup today did not reciece a email saying it is r...
I applied for a credit card today but did not receive the **% coupon
Need another card. I either lost it or miss placed my card.
I have not received my order or tracking information.**Order Number...
Revive my account and get all my rebates and revive my customer reward points from all...
Was told to call this number because something I ordered wasn't available.See all reported issues
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JC Penney Customer Reviews
I ordered online to get a this is no longer available I used my re...
The issue is that the person who they call the manager is being ve...
* light gray and one dark gray French terry jogger* get one and th...
I tried using a different card but received an email the day it wa...
About JC Penney
You are looking up JC Penney customer care, so you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. JC Penney also goes by or is associated with the names JC Penny, JCPenny, JCPenny.com, J C Penney, JCPenney.com, J. C. Penney Company, Inc., JCPenney. They are considered to be part of the following sectors and industries: retail, Consumer Discretionary, Retailing. JC Penney is associated with terms like clothing, cosmetics, electronics, footwear, furniture, housewares, jewelry, appliances, public, retail, apparel & footwear, consumer electronics, home & furniture, watches & luxury goods, e-commerce, b2c, consumer discretionary by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Macy's, Amazon, Sears. They employ 31,440 people according to customers in the know.
What is the affiliation between JC Penney and GetHuman?
GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with JC Penney or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.