How long does it take to receive a refund for returned items?

The refund process at JC Penney typically takes around 5-7 business days to complete. Once the returned items are received and processed at their warehouse, the refund will be initiated. It may take a couple of days for the refund to be reflected in your account, depending on your bank or credit card provider's processing time. Additionally, if you made the purchase using a JC Penney gift card, the refund will be credited back to the gift card. You can track the progress of your refund by logging into your JC Penney account or by contacting their customer service team for further assistance.