What is the return policy for catalog purchases?

JCPenney Catalog has a customer-friendly return policy that allows customers to return items purchased through their catalogs. Generally, customers may return most items within a specified period from the date of purchase, typically within sixty days. The returned items should be in their original condition, which means they should not be worn or washed, and should include all original tags and packaging if possible. For certain items, such as fine jewelry, major appliances, or furniture, the return policy may have specific requirements or extended time frames. Customers should take care to review the return policy that comes with their specific item, as it may vary depending on the category of the product. When returning an item, it is important for customers to have their order confirmation or receipt available, as this information helps facilitate the return process. Returns can often be made by mailing the product back to the appropriate address or taking it to a participating JCPenney store. For items returned by mail, customers might be responsible for shipping costs unless the return is due to a mistake made by JCPenney Catalog. To ensure the most accurate and updated information, customers are encouraged to refer to the specific return policy outlined on the current JCPenney website or check the returns section where detailed instructions are provided.