Can I cancel a catalog order?

Yes, you can cancel a catalog order with JC Penney. If you have placed an order and change your mind or have any other reason to cancel it, you can do so by contacting our customer service team. To ensure a smooth process, it is recommended to cancel your order as soon as possible after placing it. Our customer service representatives will assist you in canceling the order and providing any necessary refunds or credits. Please note that once an order has been shipped, it cannot be canceled, but you can still return the items for a refund or exchange. We strive to provide excellent service, and if you have any further questions or concerns regarding canceling catalog orders, our customer service team will be happy to assist you.