How Do I Change My Name on My JC Penney Credit Card?
You can change the name on your JC Penney credit card whenever you need to. If you wish to get a name change, contact the support team and ask for help. you may request a name change on the phone or through mail. If you choose the mail option, include a copy of your marriage certificate. If you run into any challenges, there are lots of ways to seek help from the customer care agents. You may contact them on the phone, live chat, Facebook/Messenger, Twitter, or the help desk.
JC Penney is a department store with over 800 locations. JC Penny sells conventional merchandise and houses various leased departments. You can change the name on your JC Penney credit card whenever you wish.
JC Penney Rewards
If you are a JC Penney credit card member, you automatically get enrolled in JC Penney Rewards. You qualify for reward points on all your purchases through your JC Penney credit card account. You get one JC Penney Rewards point for every dollar spent on qualifying items at your JC Penney store. For other payment methods, you get a point for every $2. When you get 200 points, you qualify for a $10 JC Penney Rewards Certificate.
JC Penney Gold/Platinum Card
If you spend over $500 on JC Penney store products or services with your JC Penney credit card, you are eligible for the JC Penney Gold Status. You earn Platinum status if you spend a minimum of $1000. Your Gold/Platinum status is determined when you meet the purchase threshold. JC Penney can change or cancel your Gold/Platinum status without notice.
Changing the Name on Your JC Penney Credit Card
One of the most effective ways to change the name on your JC Penney credit card is on the phone. You will be connected with a customer care representative. They will guide you through the process. They may ask why you intend to change your name before completing the process. Have all the information ready before contacting the support agents.
Sending a Letter
Another option to change your name on a JC Penney credit card is sending them a letter. If you wish to change your name after marriage, send a copy of your marriage certificate as well.
Contacting the Customer Service Team
There are lots of ways to contact the JC Penney support team if you need help. The best way to contact JC Penney is on the phone. It is fast and you can speak directly with the customer care agents. The support agents can help you with any other issues. Another option to speak directly with a support agent is on live chat.
If you don't need to speak directly with a customer care agent, consider seeking help on Twitter. It is a good option as you are likely to get a fast response. You get the opinions of the support team as well as other JC Penney customers.
You may also seek support on Facebook/Messenger. It gives you the chance to seek support in public or private depending on your needs.
If JC Penney customer care agents can't help you on social media, they may ask you to contact them on the phone.
The JC Penney help desk is a reliable support option. The help pages address frequently asked questions and some of the most common issues. Contact the support agents directly if you can't get help on the help pages. The JC Penney help desk allows you to get help from the experiences of other customers.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for JCPenney Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like JCPenney in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My Name on My JC Penney Credit Card? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.