JC Penney Phone Number

800-322-1189
Customer Service
Average hold time
7 mins waitavoid wait
Call center hours
24 hours, 7 daysOpen
When calling JC Penney
Press 1
Compared to other JC Penney support
Voted #1 phone number for JC Penney by 15259 customers

Save time before you call JC Penney

GetHuman collects the best phone numbers and shortcuts for companies, but we also have how-to guides for common customer issues. Or you can hire us to call JC Penney for you and help with your issue. Start by telling us why you're calling.
Here are some reasons that other JC Penney customers called 800-322-1189 recently:
"Change email"GetHuman-johnmdas5d ago"Credit line increase"GetHuman-weatherw13d ago"I want to shop online but site jcpenny gives an answer access denied"GetHuman-lbtaher18d ago
And these are some very popular reasons why other people call this JC Penney number
How do I contact customer support from JC Penney about a return?How do I return an item?How do I track my order?

Ready to call JC Penney?

If you've looked at the wait time and tried our expert customer tools above and decided that getting on the phone with JC Penney is your best option, we have more info about contacting them that might help you.
We have a few other tricks to try if you're calling JC Penney, and if you are already viewing this on a phone or call-capable device, then you can click or tap below to just start a call.
Have JC Penney call you insteadCall JC Penney using our web-phoneDial 800-322-1189 now

Did you already call JC Penney?

If you're already on the phone with JC Penney, you may want to look over any tips we have for getting better results. If you already talked to a JC Penney rep (or several), let us know if you were able to resolve your issue and how your experience was- it's how we customers push companies like JC Penney to give better customer support.
My problem isn't fixed after calling themReview your phone call to JC Penney support
Here are some things that other customers said after calling 800-322-1189 and talking to a JC Penney customer service agent:
"complaint about online shopping /calling customer support to hear 2 diff..."GetHuman-emvicars3 mons ago"Complain"GetHuman-mariamte3 mons ago"Your online system really sucks!! I am trying to place an order, but the..."GetHuman-childpsy4 mons ago

More JC Penney 800 numbers and support

This is the best of 5 ways to contact JC Penney according to 203455 GetHuman users. Below you can compare the ways to contact JC Penney customer service.
Online Help
Customer Service
facebook.com/jcp?v=app_4949752878
Customer Service
@jcpenney
Customer Service
Live Chat
Customer Service
Compare contact info
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