JC Penney Phone Number

Customer Service
Average hold time
7 mins waitavoid wait
Call center hours
24 hours, 7 daysOpen
When calling JC Penney
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Compared to other JC Penney support
JC Penney's #1 number (15259 votes)
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GetHuman collects the best phone numbers and shortcuts for companies, but we also have how-to guides for common customer issues. Or you can hire us to call JC Penney for you and help with your issue. Start by telling us why you're calling.
Here are some reasons that other JC Penney customers called 800-322-1189 recently:
"furniture order and delivery status"GetHuman-fosterb3 mons ago"I have not received my package Invoice Date: May 3, 2016 USPS Trackin..."GetHuman-emi_maui5 mons ago"I want to order a piece of furniture that doesn't come to my zip code"GetHuman-dugan_ri6 mons ago
And these are some very popular reasons why other people call this JC Penney number
How do I contact customer support from JC Penney about a return?How do I return an item?How do I track my order?

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If you've looked at the wait time and tried our expert customer tools above and decided that getting on the phone with JC Penney is your best option, we have more info about contacting them that might help you.
We have a few other tricks to try if you're calling JC Penney, and if you are already viewing this on a phone or call-capable device, then you can click or tap below to just start a call.
Have JC Penney call you insteadCall JC Penney using our web-phoneDial 800-322-1189 now

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Here are some things that other customers said after calling 800-322-1189 and talking to a JC Penney customer service agent:
"complaint about online shopping /calling customer support to hear 2 diff..."GetHuman-emvicars8 mons ago"Complain"GetHuman-mariamte9 mons ago"Your online system really sucks!! I am trying to place an order, but the..."GetHuman-childpsy9 mons ago

More JC Penney 800 numbers and support

This is the best of 5 ways to contact JC Penney according to 203455 GetHuman users. Below you can compare the ways to contact JC Penney customer service.
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