Fossil's return policy allows customers to return any unused and undamaged items within 90 days from the date of purchase for a full refund or exchange. The returned product must be in its original packaging, accompanied by the receipt or proof of purchase. If the item was purchased online, customers have the option to return it either through mail or by visiting any Fossil retail store. However, engraved or personalized items are non-refundable unless they are found to be defective. Additionally, Fossil provides a two-year warranty on all its products to cover manufacturing defects. Customers are encouraged to contact Fossil's customer service for further assistance or information regarding the return process.
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