Do I need a receipt to return an item?

Yes, a receipt is required to return an item to Fossil, Inc. We request customers to provide proof of purchase, such as a receipt or order confirmation, to ensure a smooth return process. Having a receipt allows us to verify the purchase price, date, and method of payment, enabling us to offer appropriate refunds or exchanges. If you no longer have your receipt, we suggest contacting our customer service team who may be able to assist you further. Please note that without a valid receipt, we may not be able to provide a refund or warranty service, unless required by law. We strive to provide the best experience for our customers, and your understanding is highly appreciated.