Are there any items that cannot be returned?

Asked 6 months ago
Yes, there are certain items that cannot be returned to Fossil, Inc. for a refund or exchange. These include final sale items, personalized or engraved products, gift cards, and items purchased from third-party retailers. Final sale items are non-returnable and non-refundable. Personalized or engraved products cannot be returned unless they are damaged or defective. Gift cards are non-refundable and cannot be exchanged for cash. Additionally, items purchased from third-party retailers must be returned to the original place of purchase and are subject to their return policy. To ensure a smooth return process, customers are advised to review Fossil's return policy or contact their customer service for specific details regarding eligible returns and exceptions.
Answered Nov 2, 2023

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