How long do I have to return a purchase?

Customers have 30 days to return a purchase made through Fossil, Inc.'s online or retail channels. The return period begins from the date of purchase for products in new and unused condition. To qualify for a refund or exchange, items must be accompanied by the original proof of purchase, such as a receipt or order confirmation. Exceptions may apply for products purchased during promotional events or clearance sales, so customers are advised to review the specific terms and conditions associated with those purchases. Customized or engraved items cannot be returned. Fossil, Inc. encourages customers to contact their customer service team for any return-related inquiries or further assistance.