How Do I Return an Item to Nike from Their Cyber Monday Sale?

This helpful guide explains how Nike customers can return Cyber Monday sale items. If you shopped in the Nike Cyber Monday sale, this guide could help you. The article outlines which items are not eligible for a return, how to return an item via mail and in-store, and what you can do if these steps do not work.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

If you purchased items in the Nike Cyber Monday sale, but need to initiate a return, this article could help you.

You choose to shop at Nike because the brand is known for producing high-quality products. However, you would like to return a product you bought in the Cyber Monday sale, but you are unsure of how.

Luckily, the Cyber Monday sales process at Nike is no different from the brand's usual returns policy and can be carried out via the website or in-store.

Discover how to make a quick and easy return to Nike by reading this easy to follow guide.

Determine If Your Item is Eligible for Return

Conveniently, the Nike Cyber Monday return policy is no different from the company's general return policy. However, that doesn't mean every item can be returned.

Nike has recently extended its usual 30-day returns policy to a 60-day policy. This means only items purchased within the last 60 days can be returned to the company. However, Apple Watches and AppleCare+ products must be returned within 14 days of purchase.

To qualify for a return, items must be returned in like-new condition and with the receipt or order confirmation for proof of purchase. Additionally, products bought in the final clearance sale cannot be returned unless they are defective or damaged.

Initiate a Return Online:

If you would like to return your Nike Cyber Monday item via mail, you need to initiate the returns process on the Nike website.

Once you have reached the Nike homepage, locate and select the "Sign In" hyperlink in the top righthand corner of the screen. Enter your login details are per the on-screen instructions and click the black "Sign In" button at the bottom of the window.

Now that you have logged into your account navigate to your "My Orders" page and find the order that you would like to return. Select the "View or Manage" option corresponding to your Cyber Monday order, then choose the "Return Items" hyperlink. Check the box next to the item you are returning and click "Submit Return."

Once you have submitted your return, Nike with automatically offer you a prepaid shipping label, which you can download and print off. Adhere the shipping label to the front of your securely packaged parcel and take your item to your nearest U.S. Postal Service location.

When returning items by mail, it is always advisable to request a shipping receipt for proof of return.

Returning Items In-Store:

If you would prefer to return your Nike Cyber Monday sale items in-store rather than online, this is also possible.

To do so, you must take the item you are returning and your order number or receipt to your most convenient Nike store. Providing your item is eligible for a return, and you provide a valid receipt or order number, the in-store Nike staff will be able to process your return immediately and issue a refund.

If This Does Not Work:

If, after following these steps carefully, you still are unsure of how to return an item to Nike from their Cyber Monday sale, contact the company directly.

You can find the Nike customer service contact number on the GetHuman website.

Further questions?

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How Do I Return an Item to Nike from Their Cyber Monday Sale?

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