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Can I return an online purchase to a retail store?

Asked 2 years ago
Bassett Furniture Industries, Inc. generally has a policy that allows customers to return online purchases to their retail stores, which can be quite convenient. The specific procedures may differ based on the product type and the store's return policy. Typically, customers will need to bring the original receipt or order confirmation, along with the item in its original condition and packaging if possible. It is important to note that certain items may have specific return restrictions, such as custom orders or clearance items, which may not be eligible for return at a retail location. To ensure a smooth return process, customers are encouraged to check the return policy outlined on the Bassett.com website or refer to the relevant product pages. This will provide the most accurate and detailed information regarding return timelines and conditions. Additionally, if you have further questions regarding a particular purchase or need assistance with returns, Bassett provides contact information on their website that can be helpful for reaching out to a customer service representative. Overall, being informed about the return policy can make the process easier and more efficient for everyone involved.
Answered Jul 31st 2025

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