What is the return policy?

Our return policy at Bassett Furniture Industries, Inc. is designed to ensure customer satisfaction. If you are unsatisfied with your purchase, we offer a 30-day return period for most products. During this time, you can return your item in its original condition for a refund or exchange. However, certain items, such as custom orders and clearance items, may be subject to different return policies. To initiate a return, simply contact our customer service team and provide your order information. They will guide you through the process and coordinate the return or exchange. Please note that some fees may apply, such as restocking fees, delivery fees, or return shipping costs, depending on the circumstances. We strive to make your shopping experience with us as hassle-free as possible.