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Bassett Furniture Industries, Inc. Customer FAQ

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What is Bassett Furniture Industries, Inc.'s Phone Number?

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Returns and Policies

What is the return policy?

Bassett Furniture Industries, Inc. generally allows returns within thirty days of delivery for eligible, unused items in their...
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What is the warranty on furniture purchases?

Bassett Furniture Industries, Inc. offers a limited warranty that generally lasts one year, covering defects in materials or...
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Can I return an online purchase to a retail store?

Bassett Furniture Industries, Inc. generally allows online purchases to be returned at retail locations, but procedures may...
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What should I do if I have a problem with my purchase after delivery?

Customers experiencing issues with Bassett Furniture purchases should identify the problem, gather relevant details, and...
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Customization and Assembly

Can I customize the furniture?

Bassett Furniture Industries, Inc. offers extensive customization options for various furniture pieces, allowing customers to...
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Do you offer assembly services?

Bassett Furniture Industries, Inc. usually provides assembly services for their products, especially larger items like...
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Can I find assembly instructions for my furniture online?

Yes, assembly instructions for Bassett furniture are available on their official website, typically found in the support...
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Store Information

Where can I find a Bassett Furniture store?

To locate a Bassett Furniture store, visit the official Bassett website where a store locator allows you to enter your details...
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What styles of furniture does Bassett offer?

Bassett Furniture Industries, Inc. provides a variety of furniture styles, including traditional, transitional, contemporary,...
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Financing and Promotions

Do you offer financing options?

Bassett Furniture Industries, Inc. offers a variety of financing options including flexible monthly payment plans suited to...
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Are there any current promotions or discounts?

Bassett Furniture Industries, Inc. frequently provides promotions and discounts, which can vary regularly, including seasonal...
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Order Tracking and Delivery

What are the available delivery options?

Bassett Furniture Industries, Inc. provides several delivery choices, including standard home delivery, premium delivery with...
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Can I track my order online?

Customers can monitor their orders online through Bassett's website, where they typically receive a confirmation email with...
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What is the lead time for custom or special orders?

Lead times for custom or special orders at Bassett Furniture usually range from six to eight weeks. This duration may vary...
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