Bassett Furniture Industries, Inc. Customer Service

Phone Number & Contact Info

Bassett Furniture Industries, Inc.'s Best Phone Number

877-525-7070
Toll-free·Calls Customer Service·Most popular Bassett Furniture Industries, Inc. number
Q:

How do I talk to a live human at Bassett Furniture Industries, Inc.?

A:Calling this Bassett Furniture Industries, Inc. number should go right to a real human being
Q:

Does Bassett Furniture Industries, Inc. offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 10am-6pm EST. The least busy day is Thursday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Bassett Furniture Industries, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Bassett Furniture Industries, Inc. number should go right to a real human being
Below are some clips we've found from Bassett Furniture Industries, Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling Bassett Furniture Industries. To better assist, please select from the following options. For help with BASIC products made after two thousand ten, press five. For all other inquiries, press six.
For assistance with orders placed online or products seen at bassett furniture dot com, please press one.
For assistance with orders placed at a retail store location, press two."
Excerpt from a call with Bassett Furniture Industries, Inc.
Wednesday, March 27, 2024 11:29 PM
In fact, much of this information on this page is superfluous because this Bassett Furniture Industries, Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Bassett Furniture Industries, Inc. operates the call center for this 877-525-7070 phone number Mon-Fri 10am-6pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bassett Furniture Industries, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bassett Furniture Industries, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Bassett Furniture Industries, Inc. is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Bassett Furniture Industries, Inc.

In summation, the best day to call Bassett Furniture Industries, Inc. is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Bassett Furniture Industries, Inc. number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Bassett Furniture Industries, Inc.

If you have time to do a bit of reading before you call Bassett Furniture Industries, Inc., we recommend you read over some of our problem-specific articles.

Where can I find a Bassett Furniture store?

You can find a Bassett Furniture store near you by using the store locator feature on our website. Simply visit our website, click on the "Store Locator" tab, and enter your city, state, or zip code. The store locator will provide you with a list of nearby Bassett Furniture stores along with their addresses and contact information. Additionally, you can also call our customer service helpline, which is available on our website, to ask for assistance in finding the nearest store. We have a wide network of stores across the country, ensuring that you can easily find a Bassett Furniture store near your location.

Top Bassett Furniture Industries, Inc. customer service problems

Click the link above to get answers to just about any Bassett Furniture Industries, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Bassett Furniture Industries, Inc. Customer Service Contacts

There are of course other ways to contact Bassett Furniture Industries, Inc. customer service besides the phone. Below we list the best ones, by medium.

Bassett Furniture Industries, Inc. Customer Help Desk / Web Support

bassettfurniture.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Bassett Furniture Industries, Inc. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Bassett Furniture Industries, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bassett Furniture Industries, Inc. agent. This phone number is Bassett Furniture Industries, Inc.'s best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-525-7070 include Where to buy, Complaint, Repairs, Returns, Warranty claim and other customer service issues. Rather than trying to call Bassett Furniture Industries, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Bassett Furniture Industries, Inc. has 1 phone number. It's not always clear what is the best way to talk to Bassett Furniture Industries, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Bassett Furniture Industries, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bassett Furniture Industries, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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