Contact Virgin Media

The best of the 6 ways to get in touch with Virgin Media by GetHuman

Virgin Media Phone Number
0845 4541111 · Customer Service
GetHuman features available:
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Virgin Media Live Chat
Virgin Media customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Virgin Media:

We need a technician to come out and fix our wifi. We've rebooted the server, done a ch...
Hello there*Its time for me to renew my contract with you. i have tried to call but its...
I have your tv and phone service but ever since I have had this service the on demand s...
Need to discuss my bill can't remember my login details for my account
I have just moved to a new area I would like to be a member of virgin broadband and TV...
I have a Hub* that I setup today. I can connect but have no Internet. It tells me conne...
I have sky sports deal that runs out on the **th of feburay and i wish to cancle it please
We have been told we must not hang up the phone while we are on hold for a short time...
I would like to speak to them regarding careers. Preferably someone from HR
How to install my SIM card from my Samsung galaxy J* to my new phone Samsung S** FE and...
I have just received y new phone Samsung S** FE and google plus and want to install my...
You keep sending me letters but I am no longer a customer so I want the letters to stop...
Today I received a phone call from a person calling himself Harry claiming to be from V...
Account number ********* *I no longer have a package? contract ended on the **feb*But I...
I need a new hub as I need WiFi for Monday
More customer issues

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Virgin Media contact information - compared

Above are our top recommendations for how to contact Virgin Media, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact Virgin Media by looking at which ones are the fastest and which ones other customers recommend the most for solving Virgin Media customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Virgin Media across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
0845 4541111
Customer Service
3 mins175
Live Chat
Customer Service
21 mins240
01256 752 0002
Customer Service
3 mins237
Customer Service
80 mins318
Customer Service
2 mins268
Online Help
Customer Service
< 2 hrs309

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Contacting Virgin Media at a Glance

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