Contact Virgin Media

The best of the 6 ways to get in touch with Virgin Media by GetHuman

Virgin Media Phone Number
0845 4541111 · Customer Service
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Virgin Media Live Chat
Virgin Media customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Virgin Media:

My daughter and I both suffer epilepsy and do not leave our home I’m a single parent st...
can not acsess my account this is now the sixth time i have contracted you my instalmen...
will i get a refund of the setup fee if i refund
Since I tried to install my virgin *** box I continually get error code CS**** account...
My first bill shows broadband start date of ********. However, I was sent a self set-up...
Good morning,ny name is ion badan ,and On * of may from*My account was taked **,**£ for...
my mobile phone will not work. its switched on but no screen picture. cannot ring out...
Loosing connection with EA server (FIFA **)
I lose all channels, I can see nothing on TV. I try to open the TV and on the screen is...
Hi,*My services have been restricted but I’m currently in hospital after heart surgery...
You have a green telephone*broadband connection box in Kings Meadow View, Wetherby, LS...
Trying to pay my bill. But my bank card has snapped. My new bank card will be here on F...
How easy is it to become a customer with Virgin
I have had virgin for * weeks now but since my sky was closed down my landline will not...
I have lost my remote control for my media box. How do I replace it
More customer issues

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Virgin Media contact information - compared

Above are our top recommendations for how to contact Virgin Media, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact Virgin Media by looking at which ones are the fastest and which ones other customers recommend the most for solving Virgin Media customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Virgin Media across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
0845 4541111
Customer Service
3 mins150
Live Chat
Customer Service
21 mins215
01256 752 0002
Customer Service
3 mins212
Customer Service
76 mins293
Customer Service
2 mins377
Online Help
Customer Service
< 2 hrs418

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