Contact Telstra

The best of the 9 ways to get in touch with Telstra by GetHuman

Telstra Phone Number
132200 · Customer Service
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Telstra Live Chat
Telstra customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Telstra:

I paid my bill to the wrong Telstra account number I need to talk to someone
**** *** *** I need my account credentials
I received a notification that my telephone account was overdue. I don't recall having...
Need all deatauks for **** *** ***
**** *** *** can’t use my number
I have lost my email with my account can this be forwarded again please. Leanne Benson...
Our NBN contract was $*** p*mth and it expired in Jan ****, Telstra changed their plan...
A person has advised me that they stumbled into an uncovered Pit at *** Kingston Road...
Hello. I have an appt with a telstra person to install my nbn. But I can’t remember dat...
I want to recharge my WIFI but the number is lost. I just need to find out the number s...
Robert. I have forgotten my password.
I called on the **th October or around then to be put on a payment plan as I am in fina...
change of billing email address from *****@***.com to *****@***.com
I just need internet connection
Was sent a new phone that I didn’t order
More customer issuesHelp me with my issue

Telstra contact information - compared

Above are our top recommendations for how to contact Telstra, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Telstra by looking at which ones are the fastest and which ones other customers recommend the most for solving Telstra customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Telstra across the following mediums: Phone, Chat, Web.
Phone number / contact
14 mins
2 mins
25 mins
< 2 hrs
2 mins
2 mins
2 mins
2 mins
9 mins

Does GetHuman work with Telstra?

GetHuman does not work directly with Telstra's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Telstra at a Glance

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