Contact Telstra

The best of the 9 ways to get in touch with Telstra by GetHuman

Telstra Phone Number
132200 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Telstra rep
  • Pro tips & talking points
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Telstra Live Chat
Telstra customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Telstra:

hello I bought the number of my telstra sim card and I dont use it is like * years beca...
puchased new pre paid phone and what to transfer existing number to new phone
I would like to please get Telstra Customer Service representative to give me a call re...
I need to get a tax statement for April, June and July **** for my pre-paid phone...
Sth Australaia Police Investigating the fraudulant use of a stolen credit card. I need...
Changing over from nbn landline to broadband. Have product but don't understand backup...
I have just ordered a new Telstra NBN service but have my own Telstra modem Can I orga...
No phone line or internet connection. There might be a problem with the line.
Received a call on my mobile phone from private no. stated that they have tried to co...
I accidently misssed some numbers on my email when i applied for broadband yesterday, s...
My new telstra *gx wifi plus wont activate?
I want my Telstra phone calls (**********) tra.nsfer to my mobile (**********) because...
I am ** years old and I have update my hearing aid only to talk on the mobile phone thr...
********** i can receive calls cant make them
More customer issues

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Telstra contact information - compared

Above are our top recommendations for how to contact Telstra, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Telstra by looking at which ones are the fastest and which ones other customers recommend the most for solving Telstra customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Telstra across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
Customer Service
16 mins107
Live Chat
Customer Service
2 mins158
Customer Service
25 mins301
Online Help
Customer Service
< 2 hrs222
(+61) 02 83026100
Customer Service
2 mins201
800 334 884
Customer Service
2 mins90
13 2000
Customer Service
2 mins134
13 2253
Customer Service
2 mins178
Technical Support
7 mins271

Does GetHuman work with Telstra?

GetHuman does not work directly with Telstra's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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