Contact Telstra

The best of the 9 ways to get in touch with Telstra by GetHuman

Telstra Phone Number
132200 · Customer Service
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Telstra Live Chat
Telstra customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Telstra:

Cannot connect to internet · 15d ago
I recently transitioned my Telstra accounts to Optus ( June... · 16d ago
I want to cancel my big pond as my free twelve month is nearl... · 17d ago
unable to connect to Bigpond.com email address for the past m... · 18d ago
I didn't get my november phone account and I want a copy befo... · 18d ago
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Telstra contact information - compared

Above are our top recommendations for how to contact Telstra, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Telstra by looking at which ones are the fastest and which ones other customers recommend the most for solving Telstra customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Telstra across the following mediums: Phone, Chat, Web.
Phone number / contact
Wait
Votes
132200
Customer Service
11 mins
142
Live Chat
Customer Service
2 mins
59
132203
Customer Service
25 mins
336
Online Help
Customer Service
< 2 hrs
123
(+61) 02 83026100
Customer Service
2 mins
236
800 334 884
Customer Service
2 mins
125
13 2000
Customer Service
2 mins
169
13 2253
Customer Service
2 mins
79
125111
Technical Support
12 mins
236

Contacting Telstra at a Glance

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