Contact Telstra

The best of the 9 ways to get in touch with Telstra by GetHuman

Telstra Phone Number
132200 · Customer Service
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Telstra Live Chat
Telstra customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Telstra:

I have changed my first name and need my account details upda... · 22d ago
refund I requested over * weeks ago*I'm wondering when I'm go... · 24d ago
I’m overseas, roaming is on.*Cannot receive any calls or mess... · a mon ago
rang your Telstra complaints line on Tuesday with no outcome... · a mon ago
****o. for my bill last month I obtained an extension and pai... · a mon ago
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Telstra contact information - compared

Above are our top recommendations for how to contact Telstra, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Telstra by looking at which ones are the fastest and which ones other customers recommend the most for solving Telstra customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Telstra across the following mediums: Phone, Chat, Web.
Phone number / contact
Customer Service
7 mins
Live Chat
Customer Service
2 mins
Customer Service
25 mins
Online Help
Customer Service
< 2 hrs
(+61) 02 83026100
Customer Service
2 mins
800 334 884
Customer Service
2 mins
13 2000
Customer Service
2 mins
13 2253
Customer Service
2 mins
Technical Support
16 mins
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