Contact Sears

The best of the 12 ways to get in touch with Sears by GetHuman

Sears Phone Number
800-479-5899 · Customer Service
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Sears Live Chat
Unfortunately, Sears does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Sears:

Repairman left message cancelling appointment after time of scheduled appointment had e...
i want to buy a dryer with my sears card
January *, *****Case Number: ********Your decision to give me $***.** back is NOT accep...
I returned an item I ordered online I want to get reimbursed. I cannot get a live perso...
I placed an order today and I received an email from you which started with "Hey Terry...
Case Number: ********Your decision to give me $***.** back is NOT acceptable. You have...
No received the item and Sears is not responsive
trying to call about my online order being delivered wrong ***-***-**** * not getting h...
I would like to exchange the mattress
Need to complain about technician sent to do my repair job.
I put a layaway on for Christmas all toys. Online layaway. * toys my grandchildren alre...
I need to get my **% off of my order number F****** that I placed today for $***.** my...
Refund and demage to my kitchen floor by delivery people and nobody seems interested on...
Brought merchandise from Sears and haven't received since December **
I was told by customer service that I will receive a **.** gift card instead of ** that...
More customer issuesHelp me with my issue

Sears contact information - compared

Above are our top recommendations for how to contact Sears, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact Sears by looking at which ones are the fastest and which ones other customers recommend the most for solving Sears customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sears across the following mediums: Phone, Email, Facebook, Web, Twitter.
Phone number / contact
Wait
Votes
800-479-5899
Customer Service
10 mins
393
800-549-4505
Rebates
10 mins
2088
866-349-4358
Online Shopping Support
8 mins
2557
800-469-4663
Kenmore Support
10 mins
1963
800-479-6351
Member Services
38 mins
1589
800-349-4358
Sears Return Service
3 mins
2198
searscares@searshc.com
Customer Service
< 10 hrs
1723
847-286-2500
Corporate Offices
82 mins
1163
facebook.com/sears
Customer Service
15 mins
1381
Online Help
Customer Service
< 88 hrs
1679
@searscares
Customer Service
2 mins
2333
800-659-5917
Technical Support
2 mins
394

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Contacting Sears at a Glance

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