Contact Sears

The best of the 12 ways to get in touch with Sears by GetHuman

Sears Phone Number
800-479-5899 · Customer Service
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Sears Live Chat
Unfortunately, Sears does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Sears:

Repairman left message cancelling appointment after time of scheduled appointment had e...
i want to buy a dryer with my sears card
January *, *****Case Number: ********Your decision to give me $***.** back is NOT accep...
I returned an item I ordered online I want to get reimbursed. I cannot get a live perso...
I placed an order today and I received an email from you which started with "Hey Terry...
Case Number: ********Your decision to give me $***.** back is NOT acceptable. You have...
No received the item and Sears is not responsive
trying to call about my online order being delivered wrong ***-***-**** * not getting h...
I would like to exchange the mattress
Need to complain about technician sent to do my repair job.
I put a layaway on for Christmas all toys. Online layaway. * toys my grandchildren alre...
I need to get my **% off of my order number F****** that I placed today for $***.** my...
Refund and demage to my kitchen floor by delivery people and nobody seems interested on...
Brought merchandise from Sears and haven't received since December **
I was told by customer service that I will receive a **.** gift card instead of ** that...
More customer issuesHelp me with my issue

Sears contact information - compared

Above are our top recommendations for how to contact Sears, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact Sears by looking at which ones are the fastest and which ones other customers recommend the most for solving Sears customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sears across the following mediums: Phone, Email, Facebook, Web, Twitter.
Phone number / contact
Customer Service
10 mins
10 mins
Online Shopping Support
8 mins
Kenmore Support
10 mins
Member Services
38 mins
Sears Return Service
3 mins
Customer Service
< 10 hrs
Corporate Offices
82 mins
Customer Service
15 mins
Online Help
Customer Service
< 88 hrs
Customer Service
2 mins
Technical Support
2 mins

Does GetHuman work with Sears?

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Contacting Sears at a Glance

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