Contact Sears

The best of the 12 ways to get in touch with Sears by GetHuman

Sears Phone Number
800-479-5899 · Customer Service
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Sears Live Chat
Unfortunately, Sears does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Sears:

I have returned an item a month ago without receiving refund.
Need to purchase air conditioner and have Sears install it.
I need to request to receive a writin (paper) confirming I did have a maintenence agree...
My name is Gary Cohen, I just sent you a message, I can't get text on my phone. So tha...
I ordered a jacket & it is too small. I am returning the jacket & would like a return...
Got email my account is going to collection service. I do not have an account with you...
Kenmore elite refrigerator model ***.*****.*** has stopped cooling. Apparently freon le...
UNSUBSCRIBE ***************************@***.com
Unsubscribe from all marketing ******nedmac*@att. Com
I have a Kenmore Elite Freezer, model ****.*****.*** and serial ****KR***** that I beli...
Our mattress is sinking that we purchased from Sears. My husband and I are of average w...
Need to speak to customer service in regards to a refund on a vacum.
My half inch drive craftsman ratchet is starting to slip. I need a replacement. How do...
I need a new *** inch drive ratchet. My ratchet is starting to slip.
My refrigerator was purchased in October and the refrigerator is not working properly...
More customer issues

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Sears contact information - compared

Above are our top recommendations for how to contact Sears, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact Sears by looking at which ones are the fastest and which ones other customers recommend the most for solving Sears customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sears across the following mediums: Phone, Email, Facebook, Web, Twitter.

Phone number / contactWaitVotes
800-479-5899
Customer Service
10 mins393
800-549-4505
Rebates
10 mins2095
866-349-4358
Online Shopping Support
8 mins2564
800-469-4663
Kenmore Support
10 mins1970
800-479-6351
Member Services
38 mins1596
800-349-4358
Sears Return Service
3 mins2205
searscares@searshc.com
Customer Service
< 10 hrs1730
847-286-2500
Corporate Offices
83 mins1170
facebook.com/sears
Customer Service
15 mins1388
Online Help
Customer Service
< 89 hrs1686
@searscares
Customer Service
2 mins2340
800-659-5917
Technical Support
2 mins401

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