Contact Sears

The best of the 12 ways to get in touch with Sears by GetHuman

Sears Phone Number
800-479-5899 · Customer Service
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Sears Live Chat
Unfortunately, Sears does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Sears:

Took * *** months yo get my refrigerator fixed kept changing appointment dates worse...
Order ********* sent to wrong address. I need to change to the correct address
Putting together my snow blower attachment to my sears lawn tractor but parts are missi...
tring to get a call back from sears to ask ask when I will be refunded
Hi. I purchased an item online from sears.com and it did not fit in the space I needed...
Service appt got canceled*Cust serv keeps transferring me*Now I'm disconnected*Why suc...
I have a Kenmore washer I've had u service *x**st time bad repair**x fix the *st repair...
My ice maker is not working it overflows with water and freezes ice cubes in a huge lum...
I need to speak to a person about my repair payment.
Just wanting to check the status of an order * *HJ*****K******** . Have been billed but...
they delivered my fridge in december without the kickplate. part was ordered on dec...
Help with Canceling an order that was placed
I have not received all of the parts for my repair appointment. I have been waiting fo...
We have a Kenmore Gas range that seems to explode upon egniting and we occasionlly get...
*. I Have a problem with my kenmore gas range *. I have a Sears Home Warranty...
More customer issues

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Sears contact information - compared

Above are our top recommendations for how to contact Sears, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact Sears by looking at which ones are the fastest and which ones other customers recommend the most for solving Sears customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sears across the following mediums: Phone, Email, Facebook, Web, Twitter.

Phone number / contactWaitVotes
800-479-5899
Customer Service
10 mins393
800-549-4505
Rebates
10 mins2119
866-349-4358
Online Shopping Support
8 mins2588
800-469-4663
Kenmore Support
10 mins1994
800-479-6351
Member Services
38 mins1620
800-349-4358
Sears Return Service
3 mins2229
searscares@searshc.com
Customer Service
< 10 hrs1754
847-286-2500
Corporate Offices
85 mins1194
facebook.com/sears
Customer Service
15 mins1412
Online Help
Customer Service
< 91 hrs1710
@searscares
Customer Service
2 mins2364
800-659-5917
Technical Support
2 mins425

Does GetHuman work with Sears?

GetHuman does not work with Sears's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Sears at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Sears's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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