Contact Samsung

The best of the 7 ways to get in touch with Samsung by GetHuman

Samsung Phone Number
800-726-7864 · Customer Service
GetHuman features available:
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Samsung Live Chat
Samsung customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Samsung:

Got a new galaxy pro * watch. Will not sync to messages. Tried resetting watch etc. W...
Samsung new smart TV need to know how to access local channels
Lost my phone and need to see if there is anyway it can be tracked
I have a Samsung t v. I touched something on the remote and now have the smart hub, men...
Washing machine unbalanced error code (Error code: ub). *At the spin cycle our washing...
Our phone was plugged in to charge last night, and this morning it won't even power on...
Samsung account is not allowing me to sign in on new device because it's not the same n...
I requested assistance speaking with a representative yesterday and never got a call.
I bought a Samsung galaxy phone and I having trouble setting it up
N n* can't conect to internet I can't watch or download videos or connect to games or...
I received a defective dishwasher from and need assistance getting a refund...
I am calling about my trade in.
Talk to customer service and would like to get the status of my delivery asap as it’s b...
I ordered a cell phone. Receiving date was for Fri Sept **, I could've had expedited s...
More customer issues

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Samsung contact information - compared

Above are our top recommendations for how to contact Samsung, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Samsung by looking at which ones are the fastest and which ones other customers recommend the most for solving Samsung customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Samsung across the following mediums: Phone, Chat, Email, Web.

Phone number / contactWaitVotes
Customer Service
22 mins252
Technical Support
3 mins1105
Customer Care
38 mins459
Technical Support
21 mins508
Customer Service
< 31 hrs329
Corporate Offices
78 mins400
Online Help
Customer Service
< 92 hrs1253

Does GetHuman work with Samsung?

GetHuman does not work with Samsung's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Samsung at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Samsung's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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