Contact Macy's

The best of the 9 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · Customer Service
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Macy's Live Chat
Unfortunately, Macy's does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Macy's:

Furniture purchase was too big to fit through my doorway. I want to order another item.
I haven’t received my order from May **th , my order * ********
Need to talk to a supervisor re a refund
Macys corporate email not customer service about. Who do I e mail
sent in a check that was not received by Macys..............
I ordered a wooden step stool for my son and daughter-in-law through their registry onT...
I'm trying to return something online for * days and the app and the website is not let...
Keep paying my bills, but still getting notices that it’s not paid
Keep paying my bill but yet I keep getting noticed my bill isn’t paid
No order confirmation but credit card was charged.
I can't get my old MAcy's credit card verified.
I have an old credit card and the number cannot be verified on my Apple walet.Macy's DO...
Hdhdhfhrhdjhfnfjjjjjj u vv fhrhdhehrhshhdhhdbdhfbhgggggghghgghgvvghhhhhhhhhhhjxbxnxnfjf...
I would like to place an order using * Macys gift cards but on line order stating unabl...
More customer issues

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Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter.

Phone number / contactWaitVotes
Customer Service
10 mins770
Consumer Product Safety Commission
2 mins81
Executive Customer Service
38 mins148
Corporate Offices
10 mins396
Customer Service
< 10 hrs242
Executive Customer Service
38 mins146
Online Help
Customer Service
< 39 hrs170
Customer Service
2 mins405
Customer Service
2 mins379

Does GetHuman work with Macy's?

GetHuman does not work with Macy's's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Macy's at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Macy's's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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