Contact Macy's

The best of the 9 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · Customer Service
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Macy's Live Chat
Unfortunately, Macy's does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Macy's:

My order has said processing and I’ve ordered other stuff and... · a day ago
I am trying to place an order and use my mastercard and a mac... · a day ago
Help with an existing order. · a day ago
* package not delivered as reported · a day ago
I am extremely disappointed in Macy’s Christmas advertisement... · a day ago
More customer issuesHelp me with my issue

Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter.
Phone number / contact
Wait
Votes
800-289-6229
Customer Service
10 mins
770
888-257-5949
Consumer Product Safety Commission
2 mins
81
800-264-0069
Executive Customer Service
38 mins
148
212-494-3000
Corporate Offices
10 mins
361
customerservice@macys.com
Customer Service
< 10 hrs
207
877-887-8781
Executive Customer Service
38 mins
111
Online Help
Customer Service
< 39 hrs
269
facebook.com/Macys?v=wall
Customer Service
2 mins
370
https://twitter.com/macys
Customer Service
2 mins
344

Contacting Macy's at a Glance

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