Contact Macy's

The best of the 10 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · Customer Service
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Macy's Live Chat
Macy's customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Macy's:

I changed my email address on my account, also change passwor... · 3d ago
Received a request from you for a W-* withholding form regard... · 3d ago
Hi, I have a friend who will visit Orlando in late October an... · 3d ago
Trying to log into my account and continues to say will send... · 3d ago
I want to know about the hiring event in Atlanta Ga · 3d ago
More customer issuesHelp me with my issue

Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Chat, Email, Web, Facebook, Twitter.
Phone number / contact
Wait
Votes
800-289-6229
Customer Service
10 mins
770
888-257-5949
Consumer Product Safety Commission
2 mins
81
Live Chat
Customer Service
2 mins
116
800-264-0069
Executive Customer Service
38 mins
148
212-494-3000
Corporate Offices
10 mins
358
customerservice@macys.com
Customer Service
< 10 hrs
204
877-887-8781
Executive Customer Service
38 mins
108
Online Help
Customer Service
< 39 hrs
266
facebook.com/Macys?v=wall
Customer Service
2 mins
367
https://twitter.com/macys
Customer Service
2 mins
341

Contacting Macy's at a Glance

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