Contact Macy's

The best of the 9 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · Customer Service
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Macy's Live Chat
Unfortunately, Macy's does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Macy's:

I’m a member of the bronze family I think so bronze or anyways I ordered Coco Michelle...
I can't place my order online for about $**** for furniture.**I am trying to purchase t...
Good Day, I AM TRYING TO order furniture online can you help me?
My payment is due on the ** of each month. The bank sent the payment and was there on...
One of my orders has not shipped yet. It was placed on the **th and it is now the **rd.
I am missing a item from my order.
I am missing items from my order.
Missing items from an order.
Hi I have a return that I bought from the store
still holding ?? is someone going to call me back?
I have not received my package from Macy’s. Would like to speak to someone regarding re...
make change of address. I do not get my bills from you.*Lois A Drzal
my sweater was delivered with the security tag still on. This is clearly Macy's fault...
Hello someone help I am trying to get in touch with Macys regarding an order that came...
I placed an order online and I received the order toda bt the order I received does not...
More customer issuesHelp me with my issue

Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter.
 
Phone number / contact
Wait
Votes
10 mins
770
2 mins
81
38 mins
148
10 mins
334
< 10 hrs
180
38 mins
84
< 39 hrs
242
2 mins
343
2 mins
317

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