Contact Dropbox

The best of the 3 ways to get in touch with Dropbox by GetHuman

Dropbox Customer Service Twitter account
You can tweet at Dropbox and their customer support team will respond to you. Other customers like you report to us that this is the best way to contact them for customer service issues.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Dropbox Phone Number
Dropbox doesn't have a phone number, which is a shame.
Dropbox Live Chat
Unfortunately, Dropbox does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Dropbox:

I no longer have access to back up codes and I don’t have the phone associated with my...
*** ************* ******** Dropbox...
most of my photos are disappeared*please help me find them.. i’ve had dropbox for many...
I am missing my photos*I’ve had dropbox for many years and once when I lost all my phot...
Forgot the password for the email
Several months ago i somehow acquired Dropbox. Wasn’t worried about it. Thought it was...
I have been trying to close my account with Dropbox for * months, and I cannot reach an...
We uninstalled Dropbox but it had already taken over our photo files (thousandsofphotos...
I was charged $**.** by DropboxIncCADCardsPro when I terminated the account * months ag...
I want to cancel my dropbox because I can't get any help !!!!!!!!!!!!!
How can I get my old dropbox?
My Dropbox has all kinds of things in it that I never gave permission to put in there...
My iPhone has had Dropbox Plus active for years tied to a current email. I have an old...
Shared Files are not updating as they should with my email *****@***.com
I logged into and cancelled my dropbox account several years ago and have since left th...
More customer issues

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Dropbox contact information - compared

Above are our top recommendations for how to contact Dropbox, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Dropbox by looking at which ones are the fastest and which ones other customers recommend the most for solving Dropbox customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Dropbox across the following mediums: Twitter, Web.

Phone number / contactWaitVotes
@dropboxsupport
Customer Service
3 mins254
https://www.dropbox.com/help
Customer Service
< 3 hrs254
https://www.dropbox.com/support
Customer Service
< 2 hrs271

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