Contact Dropbox

The best of the 3 ways to get in touch with Dropbox by GetHuman

Dropbox Twitter-based Customer Service
You can tweet at Dropbox and their customer support team will respond to you. Other customers like you report to us that this is the best way to contact them for customer service issues.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Dropbox Phone Number
Dropbox doesn't have a phone number, which is a shame.
Dropbox Live Chat
Unfortunately, Dropbox does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Dropbox:

My computer has stopped synching a shared folder. The contents of the folder on my comp...
I received a Dropbox link in May **** from Dr Julie Bresciani. It has since expired and...
I’ve been billed in October for four year of Dropbox plus and I’m not able to use it an...
I came to work for a small non-profit and was told to sign up for the dropbox trial. I...
Dropbox sync running for * days, number of files to sync grows bigger and bigger, more...
Bought picture from photographer. Sent link. Wont let me access link.
There are fraud charges on my bill. I would like to speak with a human and not be charg...
My latest mastercard bill shows a charge of $*** for a one-year Dropbox "professional...
the upload speed is capped. its taking too long to upload files.
Need to transfer monthly charge from one credit card to another. I have no idea what t...
I have been charged for two years of Dropbox Business which I never signed up for. I se...
My dropbox account says it's full and that I need to pay $ to add more space. Others I...
Please cancel my dropbox account. I'M ** YEARS OLD AND WAS ILL ADVISED TO OPEN THIS AC...
How am I able to verify that the recipients I sent a Dropbox Link, have received my ema...
I forgot my Dropbox password and now all password reset methods don't seem to be workin...
More customer issuesHelp me with my issue

Dropbox contact information - compared

Above are our top recommendations for how to contact Dropbox, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Dropbox by looking at which ones are the fastest and which ones other customers recommend the most for solving Dropbox customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Dropbox across the following mediums: Twitter, Web.
Phone number / contact
3 mins
< 3 hrs
< 2 hrs

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Contacting Dropbox at a Glance

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