Contact Dropbox

The best of the 3 ways to get in touch with Dropbox by GetHuman

Dropbox Customer Service Twitter account
You can tweet at Dropbox and their customer support team will respond to you. Other customers like you report to us that this is the best way to contact them for customer service issues.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Dropbox Phone Number
Dropbox doesn't have a phone number, which is a shame.
Dropbox Live Chat
Unfortunately, Dropbox does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Dropbox:

don't know where you got this from, do not charge you do have the right
I want to post a music video of *** mb to my facebook. Am I right in thinking I can sen...
you sent me a note that you couldn't take my payment as it was declined. I did change...
Is there a cheaper plan available with less storage? I need ***GB. I currently pay...
my account was deleted and i have been charged $***
I signed up for drop box last month. I thought I was getting more space for photos. I c...
I have been receiving messages from DropBox that my billing information needs updating...
I need to put new credit card information on the account to pay the bill
My name is Richard Lagrois can you just cancel my account.Thank You!
Can't move my dropbox folder. It got connected to the wrong folder, and when I try to...
Hello, we need the invoice for an amount of ***,**€ debited on *rd April **** from the...
This account has not been used since ****. It was supposed to be cancelled more than...
You have my files. They have disappeared from my computer now.*I want them restored...
Your application automatically indexed and moved my entire desktop into your files for...
I have been trying to pay for my DB account--please help!******@***.com**** ***-****
More customer issues

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Dropbox contact information - compared

Above are our top recommendations for how to contact Dropbox, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Dropbox by looking at which ones are the fastest and which ones other customers recommend the most for solving Dropbox customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Dropbox across the following mediums: Twitter, Web.

Phone number / contactWaitVotes
@dropboxsupport
Customer Service
3 mins253
https://www.dropbox.com/help
Customer Service
< 3 hrs253
https://www.dropbox.com/support
Customer Service
< 2 hrs270

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