Contact Dropbox

The best of the 3 ways to get in touch with Dropbox by GetHuman

Dropbox Customer Service Twitter account
You can tweet at Dropbox and their customer support team will respond to you. Other customers like you report to us that this is the best way to contact them for customer service issues.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Dropbox Phone Number
Dropbox doesn't have a phone number, which is a shame.
Dropbox Live Chat
Unfortunately, Dropbox does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Dropbox:

*** ************* ******** Dropbox...
most of my photos are disappeared*please help me find them.. i’ve had dropbox for many...
I am missing my photos*I’ve had dropbox for many years and once when I lost all my phot...
Forgot the password for the email
Several months ago i somehow acquired Dropbox. Wasn’t worried about it. Thought it was...
I have been trying to close my account with Dropbox for * months, and I cannot reach an...
We uninstalled Dropbox but it had already taken over our photo files (thousandsofphotos...
I was charged $**.** by DropboxIncCADCardsPro when I terminated the account * months ag...
I want to cancel my dropbox because I can't get any help !!!!!!!!!!!!!
How can I get my old dropbox?
My Dropbox has all kinds of things in it that I never gave permission to put in there...
My iPhone has had Dropbox Plus active for years tied to a current email. I have an old...
Shared Files are not updating as they should with my email *****@***.com
I logged into and cancelled my dropbox account several years ago and have since left th...
I can’t log into my account on Dropbox I have reset my password but it still it doesn’t...
More customer issues

Help me with my issue

Dropbox contact information - compared

Above are our top recommendations for how to contact Dropbox, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Dropbox by looking at which ones are the fastest and which ones other customers recommend the most for solving Dropbox customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Dropbox across the following mediums: Twitter, Web.

Phone number / contactWaitVotes
@dropboxsupport
Customer Service
3 mins277
https://www.dropbox.com/help
Customer Service
< 3 hrs143
https://www.dropbox.com/support
Customer Service
< 2 hrs294

Does GetHuman work with Dropbox?

GetHuman does not work directly with Dropbox's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $1 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Contacting Dropbox at a Glance

Contacting Other Companies

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!