Contact Dropbox

The best of the 3 ways to get in touch with Dropbox by GetHuman

Dropbox Customer Service Twitter account
You can tweet at Dropbox and their customer support team will respond to you. Other customers like you report to us that this is the best way to contact them for customer service issues.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Dropbox Phone Number
Dropbox doesn't have a phone number, which is a shame.
Dropbox Live Chat
Unfortunately, Dropbox does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Dropbox:

Where is my dropbox acct?
I can't sync mobile app with my laptop and there are no connectivity issues. This is a joke!
I am trying to change my plan but what I see online does not match what I am being bill...
Please cancel my drop box account and refund all charges.
We were charged $****.** on *******. Our company is closed and we would like a refund...
Dropbox does not open files on my new Mac. They have not been deleted but cannot be fou...
I need to cancel Dropbox before it debits my account .
dropbox file is not getting sync.
My Dropbox account has been compromised. Also everything is gone or copies. I trusted y...
Hi, please send me a copy of my last invoice (https:**www.dropbox.com*team*payments*inv...
I want a full refund for the last * months of this so stop charging me now and send me...
I cancelled drop box a long time ago but I am still being charged, this needs to STOP NOW
my dropbox account was disabled by the company without notice. Now I cannot access any...
We can't open the folders in our Dropbox
I canceled awhile ago and I am still getting charged
More customer issues

Help me with my issue

Dropbox contact information - compared

Above are our top recommendations for how to contact Dropbox, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Dropbox by looking at which ones are the fastest and which ones other customers recommend the most for solving Dropbox customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Dropbox across the following mediums: Twitter, Web.

Phone number / contactWaitVotes
@dropboxsupport
Customer Service
3 mins174
https://www.dropbox.com/help
Customer Service
< 3 hrs174
https://www.dropbox.com/support
Customer Service
< 2 hrs325

Does GetHuman work with Dropbox?

GetHuman does not work with Dropbox's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Dropbox at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Dropbox's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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