Contact Dropbox

The best of the 3 ways to get in touch with Dropbox by GetHuman

Dropbox Twitter-based Customer Service
You can tweet at Dropbox and their customer support team will respond to you. Other customers like you report to us that this is the best way to contact them for customer service issues.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Dropbox Phone Number
Dropbox doesn't have a phone number, which is a shame.
Dropbox Live Chat
Unfortunately, Dropbox does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Dropbox:

I can't get into my Dropbox and all my pictures or there
My computer has stopped syncing. It is ticket ******** in DropBox's system. It has be...
I signed up a * TB plan on ********, was not able to set up my account. I want to cance...
I cancelled my Dropbox account on September *, **** but my account is still being draft...
i don't know why i pay every month from my card i don't have a account google dropox
Permission error. I tried what was recommended to fix this https:**help.dropbox.com*ins...
I’m in the middle of a divorce and someone started deleting my Dropbox files around Oct...
I need a copy of the invoice from the auto charge that just hit my credit card.
Hi,**My account has been hacked and they have enabled *FA on it using another cellphone...
We have had a payment of $***.** come out of our Property Partners bank account with Dr...
I'd like my photos to load into my computer
I need to cancel my subscription but can't find the email associated with it. Meanwhile...
My dropbox app in my phone isn't syncing
Somehow I got two accounts. I have paid for one and the other one keeps asking me to up...
I cannot receive verification email on my tested legitimate account *****@***.com
More customer issuesHelp me with my issue

Dropbox contact information - compared

Above are our top recommendations for how to contact Dropbox, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Dropbox by looking at which ones are the fastest and which ones other customers recommend the most for solving Dropbox customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Dropbox across the following mediums: Twitter, Web.
Phone number / contact
Wait
Votes
@dropboxsupport
Customer Service
3 mins
278
https://www.dropbox.com/help
Customer Service
< 3 hrs
144
https://www.dropbox.com/support
Customer Service
< 2 hrs
295

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Contacting Dropbox at a Glance

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