Verizon Live Chat

How to chat with Verizon by GetHuman

Live Chat with Verizon Agents
http://www22.verizon.com/content/contactus/
Current Wait: 3 mins (avg 3)
Hours: 24 hours, 7 days
Click "Ask Now" on the right
Why did you want to chat with Verizon?

Topics from recent customer chat windows

I need to ship equipment back to Verizon
Need to delete a device from my account*Device ***********I have suspended this device...
I need to talk to a real customer service representative please
Can't send emails. It says email and password doesn't match. Need help setting a new pa...
i need my account number and pin please
When I dial ********** I get the message that the call cannot be completed. Others are...
ON FRIDAY *-*-**** VERIZON TELEPHONE WIRES WERE BLOWN DOWN AND DAMAGED TWO CARS PARKED...
damage to two vehicles when VERIZON WIRES WERE DISLODGED FROM CONNECTION AND STRUCK PAR...
Verizon fios discount plan. University of penn Heath system. New customer. Verizon conn...
ON *-*-**** VERIZON LAND LINES CAME DOWN AND DAMAGED TWO VEHICLES PARKED IN A PARKING L...
Purchased pre paid card and it doesnt work. Store cant help me and directed me contact...
I can’t pay my bill on line or through the app... it’s still saying processing payment...
When I try to log in it says try again later. It has been doing this for over a week. W...
I need to actually talk to a human
Help me with my issue

Verizon Live Support Statistics

Live chat starting point
http://www22.verizon.com/content/contactus/
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
3:30pm
Average wait
3
Current wait
3
Rank (overall)
4
Alternate methods
phone or chat or twitter or web
Quality of communication
63%
Quality of help
67%
Customer votes
24,642
Information last updated
Wed Feb 19 2020 09:00:00 GMT+0000 (UTC)
Best phone number
888-910-4366

Chatting with Verizon Customer Service

Live chat with Verizon by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Verizon about. We can usually help ensure a better outcome. This is the best way to live chat with Verizon because 49,122 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Verizon usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www22.verizon.com/content/contactus/ are used to handling Setup Service, Device Support, Service Outage, Dispute a Charge, Transfer Service and other customer service issues. When you chat with Verizon agents, they are most likely chatting with you from their call center located in North Carolin or Iowa or India. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Verizon offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Verizon with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Verizon

While Verizon does offer live chat as a way to get help, they also have a phone number. In total, there are 12 ways to get in touch with them. The best phone number for Verizon is their 888-910-4366 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Verizon? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Verizon and GetHuman affiliated?

GetHuman and Verizon have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Chat with a Paid Expert

We partner with another US company that staffs highly-rated Verizon experts ready to chat and help with your issue for approx. $20-45, in case our free tools aren't working for you.
Chat with an Expert Now

Verizon Contact Info

Which Companies Offer Chat-based Customer Service?
Chat with AT&T U-VerseChat with Straight TalkChat with Verizon FiOSChat with Virgin MobileChat with DirecTVChat with DISH
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!