Verizon Live Chat

How to chat with Verizon by GetHuman

Live Chat with Verizon Agents
Current Wait: 3 mins (avg 3)
Hours: 24 hours, 7 days
Click "Ask Now" on the right
Why did you want to chat with Verizon?

Topics from recent customer chat windows

I want to pay a closed account bill I owe to Verizon. Please send me an official final...
Need to set G**** to NO WiFi
Just got FIOS service for internet, need the article so I can set the G**** to "NO" WiF...
My phone was lost can I shut it down also have another Verizon phone can I transfer the...
Reduce my phone plan by removing ********** from service. I believe this number to be t...
A bill comes monthly with a amount of -$**.** ( note negative amount ) in my deceased m...
Need to change plan and drop one user.
My information was stolen
i went to buy a new phone and they wanted my account number and transfer pin. how do I...
i went to buy a new phone and they wanted my account number and transfer pin. how do i...
Help me with my issue

Verizon Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat9am
Average wait3
Current wait3
Rank (overall)5
Alternate methodsphone or chat or twitter or web
Quality of communication61%
Quality of help65%
Customer votes24,641
Information last updatedThu Mar 04 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-910-4366

Chatting with Verizon Customer Service

Live chat with Verizon by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Verizon about. We can usually help ensure a better outcome. This is the best way to live chat with Verizon because 49,122 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Verizon usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Setup Service, Dispute a Charge, Device Support, Service Outage, Transfer Service and other customer service issues. When you chat with Verizon agents, they are most likely chatting with you from their call center located in North Carolin or Iowa or India. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Verizon offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Verizon with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Verizon

While Verizon does offer live chat as a way to get help, they also have a phone number. In total, there are 12 ways to get in touch with them. The best phone number for Verizon is their 888-910-4366 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Verizon? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Verizon and GetHuman affiliated?

GetHuman and Verizon have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Verizon Contact Info

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