Verizon Live Chat

How to chat with Verizon by GetHuman

http://www22.verizon.com/content/contactus/
Live Chat with Verizon Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 3 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Verizon has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

Billing issue. I cannot get through to my online account to make a partial payment and...
I want to apply for cheaper bills based on my income (or lack thereof).*I am unemployed...
I purchased a phone and ipad through verizon wireless for a job that turned out to be f...
Traveling to Spain and want to make sure that I have international Verizon service.
I would like to speak to someone on he phone
Hotspot accesing on laptop
Help me unlock the network lock for mobile communication on my phone, which will preven...
I am annoyed that I cannot use internet communication in China
I am traveling in China and need to stay at a friend's house for a period of time becau...
Talk to her representative about a warranty on the phone
Unauthorized travel pass. I need it removed, and any charges accrued removed.
Charge for a On Demand Movie $**.**. Did not order it.
Help me with my issue

Verizon Live Support Statistics

Live chat starting pointhttp://www22.verizon.com/content/contactus/
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat10:45am
Average wait3
Current wait3
Rank (overall)5
Alternate methodsphone or chat or twitter or web or email
Quality of communication58%
Quality of help62%
Customer votes24,638
Information last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-837-4966

Chatting with Verizon Customer Service

Live chat with Verizon by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Verizon about. We can usually help ensure a better outcome. This is the best way to live chat with Verizon because 49,122 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Verizon usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www22.verizon.com/content/contactus/ are used to handling Overcharges on My Account, Setup Service, Cancel My Services, Change Services, Setup Service and other customer service issues. When you chat with Verizon agents, they are most likely chatting with you from their call center located in North Carolin or Iowa or India. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Verizon offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Verizon with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Verizon

While Verizon does offer live chat as a way to get help, they also have a phone number. In total, there are 16 ways to get in touch with them. The best phone number for Verizon is their 800-837-4966 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Verizon? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Verizon and GetHuman affiliated?

GetHuman and Verizon have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Verizon Contact Info

Information that GetHuman and its users have gathered about how to best reach Verizon
Verizon Phone NumberMore Verizon Contact Info

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