Samsung Live Chat

How to chat with Samsung by GetHuman

Live Chat with Samsung Agents
http://www.samsung.com/us/support/
Current Wait: 32 mins (avg 21)
Hours: 24 hours, 7 days
Choose "Live Chat" on the lower right
Why did you want to chat with Samsung?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

Can not put widgets on my phone.
Samsung stove keeps beeping and showing a -** on the screen. Won't let me use the contr...
I am having a problem with the * drawers that hold veggies and other things. They get...
Need Fraud department. Someone opened up a financing account fraudulently in my name. I...
Someone has got into my account about * - * years ago(ig) wife. And have created new pa...
I recently moved and I have a **in tv. While moving my television got a crack I. The to...
Looking for my credit of $***.** dollars for trade in of my Iphone **.
I try to login to my Samsung account but I don't used my old number so I can't get the...
galaxy fold * internal screen protector is bubbling up
Question about an order. It was promised on ****. Not ****. *US*********
Htj****w will not work. Needs serviced. Need Address to send it and instructions
I have a Samsung S** and want to trade in for two Samsung S* Ultras. It will not let me...
galaxy a** many problems
I can't unlock my phone. The number is **** ***-**** that is locked. That is why I put...
Help me with my issue

Samsung Live Support Statistics

Live chat starting pointhttp://www.samsung.com/us/support/
Call-back availableNO
Department you chat withTechnical Support
Chat center hours24 hours, 7 days
Best time to chat3:15pm
Average wait21
Current wait32
Rank (overall)4
Alternate methodsphone or chat or email or web
Quality of communication34%
Quality of help83%
Customer votes25,530
Information last updatedWed Aug 03 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-726-7864

Chatting with Samsung Customer Service

Live chat with Samsung by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Samsung about. We can usually help ensure a better outcome. This is the best way to live chat with Samsung because 82,302 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Samsung usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.samsung.com/us/support/ are used to handling Repair Request, Device Support, Track an Order, Refund a Charge, Account Access and other customer service issues. When you chat with Samsung agents, they are most likely chatting with you from their call center located in California or South Carolina or Vietnam or India or North Carolina or Canada. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Samsung offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Samsung with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Samsung

While Samsung does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Samsung is their 800-726-7864 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Samsung? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Samsung and GetHuman affiliated?

GetHuman and Samsung have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Samsung Contact Info

Information that GetHuman and its users have gathered about how to best reach Samsung
Samsung Live Chat

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