Prometric Live Chat

How to chat with Prometric by GetHuman

Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 8am-8pm EST
Click on "EChat With Our Candidate Care Team"
Why did you want to chat with Prometric?

Topics from recent customer chat windows

Reschedule for NBDE part *. Online rescheduling does not work, nor does phone automated...
It about my Licences renewer
My scheduled exam has been cancelled, and I have rescheuled in the meantime. Can you ch...
I payed for a test date in October and I still haven't heard anything back about a test date.
Have questions regarding testing. I am a nurse aide trainer and several of the candidat...
My nurses aide certification lapsed in ****. I am currently trying to get re-certified...
I want to know the date I took and passed the mass. state health exam last january?
I need to know the date I passed the health state exam in ****?
Test rescheduled without explanation. Want to clarify what happened
I don’t know what happened and I am just trying to get my license back so I can work
I am contacting Prometric about my renewal license and renewed them in October.I haven...
My appointment was cancelled, but I didn't cancel it.
I work for an an agency where I currently have not been able to see my patients because...
I was scheduled to take my Step * medical exam in Philadelphia on Jan *****. I received...
Help me with my issue

Prometric Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 8am-8pm EST
Best time to chat10:15am
Average wait1
Current wait2
Rank (overall)4
Alternate methodsphone or chat or email or web
Quality of communication56%
Quality of help44%
Customer votes64,451
Information last updatedSun Feb 21 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-775-3926

Chatting with Prometric Customer Service

Live chat with Prometric by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Prometric about. We can usually help ensure a better outcome. This is the best way to live chat with Prometric because 21,198 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Prometric usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Reschedule Exam, Find Test Center, Get Test Results, Get Certification, Schedule Exam and other customer service issues. When you chat with Prometric agents, they are most likely chatting with you from their call center located in Florida. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-8pm EST. It's hard to tell if companies like Prometric offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Prometric with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Prometric

While Prometric does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Prometric is their 800-775-3926 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Prometric? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Prometric and GetHuman affiliated?

GetHuman and Prometric have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Prometric Contact Info

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