Prometric Live Chat

How to chat with Prometric by GetHuman

Current Wait: 3 mins (avg 1)
Hours: Mon-Fri 8am-8pm EST
Click on "EChat With Our Candidate Care Team"
Why did you want to chat with Prometric?

Topics from recent customer chat windows

I am severely allergic to mint. I was tested on mouthcare and forced to use mint toothp...
I am trying to register to take the HESI A* exam and to register it is asking me for an...
Can't get a hold of them . I renew my CNA license haven't got it yet in mail
I want to transfer my license from Michigan to North Dakota. I don't understand the pap...
I live in canada.**I'm trying to pass the eligibility information but I cant get throug...
Hi! I was a student at Margaret H. Rollins school of nursing at beebe in Lewes, DE and...
I am scheduled to take the NPTE tomorrow and want to confirm the time of my test. I was...
I did Qatar prometric exam on *nov **** with confirmation number ****************,from...
I lost my confirmation number and would like help finding it
Hello, **I am trying to find out what my confirmation number is. I no longer have acces...
I have completed my CNA program and is having trouble registering for the exam on the p...
I didn’t get a confirmation email so I don’t know my confirmation number for a NBME she...
Hello my name is Danllely Solis. I scheduled a Property and Casualty exam over the phon...
Need to find out if my CNA is renewed
Help me with my issue

Prometric Live Support Statistics

Live chat starting point
http://prometric.com/TestTakers/ContactUs/default.htm
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 8am-8pm EST
Best time to chat
9am
Average wait
1
Current wait
3
Rank (overall)
4
Alternate methods
phone or chat or email or web
Quality of communication
57%
Quality of help
45%
Customer votes
64,451
Information last updated
Wed Feb 19 2020 08:00:00 GMT+0000 (UTC)
Best phone number
800-775-3926

Chatting with Prometric Customer Service

Live chat with Prometric by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Prometric about. We can usually help ensure a better outcome. This is the best way to live chat with Prometric because 21,198 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Prometric usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://prometric.com/TestTakers/ContactUs/default.htm are used to handling Get Test Results, Get Certification, Schedule Exam, Reschedule Exam, Find Test Center and other customer service issues. When you chat with Prometric agents, they are most likely chatting with you from their call center located in Florida. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-8pm EST. It's hard to tell if companies like Prometric offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Prometric with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Prometric

While Prometric does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Prometric is their 800-775-3926 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Prometric? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Prometric and GetHuman affiliated?

GetHuman and Prometric have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Prometric Contact Info

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