Prometric Live Chat

How to chat with Prometric by GetHuman

Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 8am-8pm EST
Click on "EChat With Our Candidate Care Team"
Why did you want to chat with Prometric?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

IF YOU ARE TRYING TO RENEW OR HAVE RENEWED YOUR CNA LICENSE TROUGH PROMETRIC AND IT DID...
I need to me send a new certificate for my job. My certificate is already up to date an...
I need a new certificate send to me. That show I have a current certification as a nurs...
I cannot get in hold with prometric and have been trying for weeks.
I couldn’t get in touch with prometric
I have a problem that needs to be addressed about taking my exam tmrw.
Won’t send a code so I can activate my account.
I need to speak to someone about the mask requirement to take my test this Sunday in Lo...
My father and family name spelling different to certification from my ID can I admit...
My father and family name splitting different from certification to my ID can I enter to exma
I need help scheduling my test, as there is no availability on the website.
i am trying to get information regarding registering for the Food Protecting Manager's...
I worked for the past * years and met the hours requirements to renew my license. I sen...
I’d like to talk to a prometric rep, I want to schedule my CNA FL board test.
Help me with my issue

Prometric Live Support Statistics

Live chat starting pointhttp://prometric.com/TestTakers/ContactUs/default.htm
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 8am-8pm EST
Best time to chat3:15pm
Average wait1
Current wait2
Rank (overall)4
Alternate methodsphone or chat or email or web
Quality of communication52%
Quality of help40%
Customer votes64,447
Information last updatedThu May 19 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-775-3926

Chatting with Prometric Customer Service

Live chat with Prometric by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Prometric about. We can usually help ensure a better outcome. This is the best way to live chat with Prometric because 21,198 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Prometric usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://prometric.com/TestTakers/ContactUs/default.htm are used to handling Get Test Results, Reschedule Exam, Get Certification, Schedule Exam, Find Test Center and other customer service issues. When you chat with Prometric agents, they are most likely chatting with you from their call center located in Florida. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-8pm EST. It's hard to tell if companies like Prometric offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Prometric with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Prometric

While Prometric does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Prometric is their 800-775-3926 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Prometric? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Prometric and GetHuman affiliated?

GetHuman and Prometric have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Prometric Contact Info

Information that GetHuman and its users have gathered about how to best reach Prometric
Prometric Live Chat

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