Pandora Radio Phone Number

Calling Pandora Radio customer service faster by GetHuman

510-451-4100
Customer service
Current Wait: 33 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 8:25am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Directs you to online support at help.pandora.com. No phone service.
If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and get help from a live expert now. Click to learn more.

Reasons customers like you called recently

First off I am not racist. I have several different ethnicities within my family. I...
Money is being charged on my account with out my approval. So I really need to speak wi...
Yes if my prescription is *** and seven cents on a dollar here in Indiana how much is m...
Pandora has hijacked my Audio. Now I can’t hear YouTube etc. I have turned my phone off...
I've been billed for something I cant access even though its linked to the correct emai...
You changed my bank account after I cancelled my free subscription I want my money back
I seem to have * accounts, one free and one that I am paying $*.** a month. I would li...
Why am I paying for no comerciales and I get get them. Need to fix this as soon as poss...
Need to update my bank account
I what to cancel my account
Credit card has been compromised due to fraudulent use. My bank has closed the card. I...
How in the **** do I exit from Pandora? The usual method is no longer available.
I just changed my card number in your system. When does my upgrade start?
I signed up for the free trial, did not feel it was worth the extra amount, cancelled...
I *my Pandora app isn't responded, I am a customer already
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Pandora Radio's Phone-Based Customer Care

Pandora Radio is a popular online music streaming service that also provides customized music recommendations to its listeners. Pandora's website states that it does not provide phone-based customer service to its users. However, the company does provide community forums that users can access to receive advice from other expert users. In addition, Pandora provides email customer support which can be accessed through a form on the company's website.

Why Do People Call Pandora Radio Customer Support?

People contact Pandora Radio customer a range of reasons, including:

  • Help setting up an account
  • Changing or canceling an account
  • Technical support with using the app or website
  • Problems with streaming music
  • Help with making full use of all Pandora Radio features
  • Billing and account issues
  • Reporting account hacking problems
  • Premium account members often become frustrated when they are still hearing ads or are not provided with premium services, such as the ability to skip songs

Best Practices for Calling Pandora Radio Customer Service

Pandora Radio does not provide support over the phone. Instead, the company encourages users to use its customer support forum to receive help from other expert users. It is, however, possible to send an email to Pandora Radio via a pop-up form on its website.

If you use the pop-up form, you will be asked to provide answers to a series of questions. This information must be completed before your request is submitted so that the Pandora Radio customer service representative that reads your email can provide you with the best assistance and advice.

How Do Consumers Feel About Calling Pandora Radio Customer Service?

Many consumers are frustrated by Pandora Radio's lack of phone-based customer service. They would like to be able to work with Pandora Radio's customer support staff in real-time. However, the community forums are considered to be a good resource and requests for email support are usually answered quickly and professionally.

What Kind of Issues can Pandora Radio Customer Service Representative Resolve?

Pandora Radio's customer service representatives can resolve most issues, including changing and canceling service, providing technical support, and researching billing issues. They can also address problems with Pandora Radio's paid services, such as situations where a user has paid for an account, but is still hearing adds or can't create a playlist.

What Can't Be Resolved With a Call to Pandora Radio Customer Service?

Problems with third-party hardware and software, such as platforms, speakers, headphones, computers and mobile devices, cannot be addressed by Pandora Radio customer service. If your problem is determined to be an incompatibility with hardware or a platform, you will have to resolve that separately.

In cases where you do need to get in touch with a third-party software provider or hardware manufacturer, be sure to let them know that you are specifically having issues with Pandora Radio. The company may already be aware of the incompatibility and may be able to provide specific customer support that can resolve the problem quickly.

What Should You Do If You Have an Unsuccessful Call with Pandora Radio?

If you are unable to resolve your issue with Pandora Radio customer service, don't give up. You may still have options available. Consider the following:

  • If your email response from Pandora Radio does not resolve your issue, write back and indicate that your concern has not been resolved. While this can be frustrating, it can result in your request being escalated to a more experienced customer service specialist who may be in a better position to provide assistance.
  • Try using the community forum provided on Pandora Radio's website. The users there may be familiar with your issue and able to help. These forums are monitored by Pandora Radio and if enough messages mention your issue, the company may take notice and be more proactive in providing solutions and support.
  • Consider contacting Pandora Radio via social media. Pandora Radio does provide answers to technical questions on Twitter, though you should be careful about revealing account details openly on social media.

Customer Number 510-451-4100 - by the Numbers

Phone number to dial510-451-4100
Call-back availableNO
Call picked up by a real personYES
Department you're callingCorporate Offices
Call center hours24 hours, 7 days
Best time to dial8:25am
Navigate phone maze to a humanDirects you to online support at help.pandora.com. No phone service.
Average wait
Current wait33
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, twitter, web
Quality of communication77%
Quality of help74%
Customer votes2,958
Information last updatedMon Jul 06 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Pandora Radio's Best Toll-Free/800 Customer Phone Number

This is Pandora Radio's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pandora Radio agent. This phone number is Pandora Radio's Best Phone Number because 34,722 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 510-451-4100 include Recover Account, Overcharge on Account, Cancel Account, Change Plan, Streaming or Download Trouble and other customer service issues. The Pandora Radio call center that you call into has employees from California and is open 24 hours, 7 days according to customers. In total, Pandora Radio has 1 phone number. It's not always clear what is the best way to talk to Pandora Radio representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Pandora Radio - by phone or otherwise

While 510-451-4100 is Pandora Radio's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Pandora Radio customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via @pandora_radio for Customer Service. If you think this information is inaccurate or know of other ways to contact Pandora Radio please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Pandora Radio.

What is GetHuman's Relationship to Pandora Radio?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Pandora Radio. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Metro PCS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the AirBnB Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Metro PCS or AirBnB. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Pandora Radio Contact Info

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