National Grid Live Chat

How to chat with National Grid by GetHuman

With Customer service
National Grid does not offer chat-based customer service help, but fortunately, you can still talk to a live agent using their phone number instead.

Topics from recent customer chat windows

I need to open an account for a new apartment. I am moving to a new unit at *** Morris...
Hi,*My bill is on my mom’s name i want to change it to my name how can i do that?*Thank you
We need to change our business billing address
I want to change my middle initial of my name to my specify my full middle name. My Re...
Pay bill hhhhhhhhhhhhhhhhgggggggggggggggffffffffff
I am simply trying to make a payment but am unable to find my account number anywhere
Please cancel my services immediately at ***-*** Teall ave ** Syracuse New York...
Would like energy audit for recommendation regarding a switch to gas heat in a commerci...
Service cancelled on my home for gas and electric in March. Last bill paid on April...
I would like to switch my gas and electric from one place to another
Roofers knocked the meter off the house and cracked the glass. It no longer has a displ...
I would like to switch my National Grid account over to my roommate. I am moving out of...
I have questions please call me when you get time
Wanna pay bill but don’t have account number
Help me with my issue

Chatting with National Grid Customer Service

GetHuman always knows the way to live chat with a company like National Grid when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 52,224 customers have searched for National Grid live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Luckily, there is still a way to get a real human being to help you with your National Grid customer service problem, and that's by calling them on the phone. We've provided the best phone number, along with our best information that we've sourced from other National Grid customers and our free tool that helps you skip the waiting on hold part. Find that information above. The reason why most customers are looking to chat with National Grid is because they have Update Account Info, Cancel Service, Setup Payment Arrangement, Pay Bill, Setup Service and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best phone or web or twitter information for your specific problem. It's hard to tell if companies like National Grid offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting National Grid with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting National Grid

While National Grid does not offer live chat, they do have a phone number. In total, there are 11 ways to get in touch with them. The best phone number for National Grid is their 800-322-3223 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact National Grid? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are National Grid and GetHuman affiliated?

GetHuman and National Grid have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

National Grid Contact Info

Information that GetHuman and its users have gathered about how to best reach National Grid
National Grid Phone NumberMore National Grid Contact Info

Which Companies Offer Chat-based Customer Service?

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!