National Grid Live Chat

How to chat with National Grid by GetHuman

National Grid does not offer customer support through live chat.
Why did you want to chat with National Grid?

Topics from recent customer chat windows

Changing service name.
We are away on vacation and want to pay our electric bill.
I am moving and need to setup service at a new location.
I am trying to start service to a new location. I am moving on the **th and need this r...
Have not received bill for gas or electric.*Would like to pay over phone or receive bil...
Left rubble where my lawn and rock wall used to be. Will the crew come back to clean u...
I had my gas line worked on , workers were wonderful but dug up my lawn and rock wall...
street light out (pole * **) across the street from *** South Perry Street, Johnstown...
Changing electric into my name from previous tenant
I need to change my address with National Grid because I'm moving.
I have a meater change today just went a time they be here * Bramah edge court tintwist...
I have issues with billing
current status of my account.
Start new Electric Service
Help me with my issue

Chatting with National Grid Customer Service

GetHuman always knows the way to live chat with a company like National Grid when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 52,224 customers have searched for National Grid live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Luckily, there is still a way to get a real human being to help you with your National Grid customer service problem, and that's by calling them on the phone. We've provided the best phone number, along with our best information that we've sourced from other National Grid customers and our free tool that helps you skip the waiting on hold part. Find that information above. The reason why most customers are looking to chat with National Grid is because they have Update Account Info, Cancel Service, Setup Payment Arrangement, Pay Bill, Setup Service and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best phone or web information for your specific problem. It's hard to tell if companies like National Grid offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting National Grid with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting National Grid

While National Grid does not offer live chat, they do have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for National Grid is their 800-642-4272 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact National Grid? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are National Grid and GetHuman affiliated?

GetHuman and National Grid have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

National Grid Contact Info

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