Kohls.com Live Chat

How to chat with Kohls.com by GetHuman

Live Chat with Kohls.com Agents
https://cs.kohls.com/app/chat/chat_launch
Fill out the form for online chat
Current Wait: 1 mins (avg 1)
Hours: Tue-Sun 6am-midnight CST
Why did you want to chat with Kohls.com?
Chat topic: Cancel an OrderChat topic: RefundChat topic: Track an OrderChat topic: Place an OrderChat topic: ComplaintWant to chat for a different reason

Kohls.com Live Support Statistics

Live chat starting point
https://cs.kohls.com/app/chat/chat_launch
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Tue-Sun 6am-midnight CST
Best time to chat
9am
Average wait
1
Current wait
1
Rank (overall)
3
Alternate methods
phone or chat
Quality of communication
60%
Quality of help
67%
Customer votes
26,740
Information last updated
Mon Nov 12 2018 08:00:00 GMT+0000 (UTC)
Best phone number
855-564-5705

Chatting with Kohls.com Customer Service

Live chat with Kohls.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Kohls.com about. We can usually help ensure a better outcome. This is the best way to live chat with Kohls.com because 27,102 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Kohls.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://cs.kohls.com/app/chat/chat_launch are used to handling Cancel an Order, Refund, Track an Order, Place an Order, Complaint and other customer service issues. When you chat with Kohls.com agents, they are most likely chatting with you from their call center located in Massachusetts or Indiana or California. Live chat is rarely available 24/7, and this department is open Tue-Sun 6am-midnight CST. It's hard to tell if companies like Kohls.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Kohls.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Kohls.com

While Kohls.com does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Kohls.com is their 855-564-5705 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Kohls.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Kohls.com Contact Info

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