Kohls.com Live Chat

How to chat with Kohls.com by GetHuman

Live Chat with Kohls.com Agents
Current Wait: 3 mins (avg 1)
Hours: Tue-Sun 6am-midnight CST
Fill out the form for online chat
Why did you want to chat with Kohls.com?

Topics from recent customer chat windows

I ordered on ***** order no. **********. I used my **% off on my over $*** order I shou...
I ordered the wrong sizes on an order that I placed last night. I need to change to the...
An online order made *-* hrs ago is being shipped but O wanted to pick ip at stpre not...
I have been trying for over an hour to get through to a person to talk to not to text t...
I just placed an order and I got **% and it should have been **%
I never got my card in mail*I have upcoming payment due**** w *Promontory Point*Newport...
As I was signing out, I believe my $**.** Kohls Cash fell off my order. It expires toda...
I have bought Croft and borrow sweaters online in the * day online deals for less than...
I was recently rejected for a Kohl's credit card. I have been a Kohl's customer for man...
Online order has canceled two days in a row.
I placed an order online and I received a message saying there was a technical issue an...
Ordered a rug online. Price was $***.**. when I opened the packaging the rug had a clea...
I have forgotten my Kohl's pin. My wallet does not have any of my discounts entered int...
I didn't receive my kohls cash with my last order.
Help me with my issue

Kohls.com Live Support Statistics

Live chat starting pointhttps://cs.kohls.com/app/chat/chat_launch
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursTue-Sun 6am-midnight CST
Best time to chat9am
Average wait1
Current wait3
Rank (overall)3
Alternate methodsphone or chat
Quality of communication36%
Quality of help36%
Customer votes26,764
Information last updatedSun Nov 21 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-564-5705

Chatting with Kohls.com Customer Service

Live chat with Kohls.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Kohls.com about. We can usually help ensure a better outcome. This is the best way to live chat with Kohls.com because 27,102 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Kohls.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://cs.kohls.com/app/chat/chat_launch are used to handling Cancel an Order, Refund, Track an Order, Place an Order, Complaint and other customer service issues. When you chat with Kohls.com agents, they are most likely chatting with you from their call center located in Massachusetts or Indiana or California. Live chat is rarely available 24/7, and this department is open Tue-Sun 6am-midnight CST. It's hard to tell if companies like Kohls.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Kohls.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Kohls.com

While Kohls.com does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Kohls.com is their 855-564-5705 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Kohls.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Kohls.com and GetHuman affiliated?

GetHuman and Kohls.com have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Kohls.com Contact Info

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