How do I talk to a live human at Globe Life Insurance?
A:Must say Payment, Quote, Service, or Claims, then wait on the line until transferred to a representative.Our free phone can also navigate phone menus to get a live human at Globe Life Insurance for you.
Q:
Does Globe Life Insurance offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7:30am-6pm CST.The least busy day is Wednesday, and the most busy day is Friday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Globe Life Insurance below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Globe Life Insurance phone number to document the phone system.
Here is how our research team describes the way the Globe Life Insurance phone system greets you: To make a payment, press 1. Rate quotes, press 2. Policy, press 3. Claims, press 4.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must say Payment, Quote, Service, or Claims, then wait on the line until transferred to a representative.
Below are some clips we've found from Globe Life Insurance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"Thank you for calling Globe Life.
For policy payment information such as when your last payment was processed, next time payment is due, or balance on your policy, please say activity.
To make a payment, say payment.
For information about your policy, say service. For claims, say claims.
Please enter your ten digit phone number associated with your policy, or enter the last seven characters of your policy number."
Excerpt from a call with Globe Life Insurance
Saturday, February 1, 2025 9:56 PM
They may ask you to enter information with the dial pad
"If your policy number contains a letter, please enter the star or asterisk key in place of the letter."
Excerpt from a call with Globe Life Insurance
Saturday, February 1, 2025 9:56 PM
The first phone menu
"Thank
For calling Globe Life.
For policy payment information such as when your last payment was processed, next time I think you said agent Is that correct?
Your call may be monitored. Please hold while your call is transferred.
If you have general inquiries about your policy such as coverage, or reinstatement options, please press one.
If you would like to make changes to your policy, such as ownership and or beneficiary, please press two."
Excerpt from a call with Globe Life Insurance
Friday, March 7, 2025 8:58 PM
What are the hours and when should I call?
Globe Life Insurance operates the call center for this 800-654-5433 phone number Mon-Fri 7:30am-6pm CT.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 376 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Globe Life Insurance at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Globe Life Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Globe Life Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Globe Life Insurance is Wednesday.The most busy day to call is Friday, which averages 66% more phone calls by comparison.Again, this is based on a sample of 376 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Quietest
Thu
Fri
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Globe Life Insurance is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Globe Life Insurance staffs the call center well on Wednesday.
Calling Globe Life Insurance was fairly straightforward and productive, as long as you're willing to provide some information about yourself. When I called, I was taken to the main menu and asked to state the purpose of my call. Some of the options included things such as paying my bill, checking the status of my account or getting a quote.
I opted to get a quote and was quickly connected to a representative, who asked if I had an offer code of some kind. I told her I did not, and she asked me how she could assist me. I said that I was interested in finding out how much life insurance would cost and wanted a quote. She then asked if the quote was just for me or for anyone else, and I said that it was just for me.
She then asked where I was calling from, and I told her that I was in Florida. She asked me to provide an address, which I did, as well as my birthdate. Once I had all of this information given to her, she entered it into the system and told me that insurance would cost me $23.54 per month based on my information.
I asked if there was anything else I needed to know, and she said there was not, unless I had any specific questions. I said there were not and thanked her for the information before ending the call.
Based on this, I'm not sure why I needed to provide my address, as Globe Life has a chart for age and gender for your rates, and her number matched it exactly. It seemed to be superfluous, which has me a little hesitant about using this number in the future. The service was fine, but collecting unnecessary information isn't a good thing.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
Why Customers Call Globe Life Insurance
If you have time to do a bit of reading before you call Globe Life Insurance, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Globe Life Insurance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Globe Life Insurance, and their purpose. Are any of these similar to the reason you are trying to call?
Payment issue inquiry: "I just got a Gmail you guys sent me saying that you haven't received my payment."
- From a call lasting 18m 25s , Mar 17, 2025 7:12 PM
Financial assistance request: "I need my rent is due, and I don't wanna be kicked out."
- From a call lasting 9m 46s , Mar 7, 2025 8:58 PM
Making a payment: "I'm calling to make a payment, and I did not have a policy in front of me."
- From a call lasting 5m 17s , Jan 29, 2025 1:31 PM
Information about why customers call Globe Life Insurance is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Globe Life Insurance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Globe Life Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Globe Life Insurance agent. This phone number is Globe Life Insurance's best phone number because 11,094 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-654-5433 include Speak to an agent, Claims, Cancel my policy, Make a payment, Change my policy and other customer service issues. Rather than trying to call Globe Life Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Globe Life Insurance has 1 phone number. It's not always clear what is the best way to talk to Globe Life Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Globe Life Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Globe Life Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
