Dropbox Live Chat

How to chat with Dropbox by GetHuman

Dropbox does not offer customer support through live chat.
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Topics from recent customer chat windows

We were charged $****.** on *******. Our company is closed and we would like a refund...
Dropbox does not open files on my new Mac. They have not been deleted but cannot be fou...
I need to cancel Dropbox before it debits my account .
dropbox file is not getting sync.
My Dropbox account has been compromised. Also everything is gone or copies. I trusted y...
Hi, please send me a copy of my last invoice (https:**www.dropbox.com*team*payments*inv...
I want a full refund for the last * months of this so stop charging me now and send me...
I cancelled drop box a long time ago but I am still being charged, this needs to STOP NOW
my dropbox account was disabled by the company without notice. Now I cannot access any...
We can't open the folders in our Dropbox
I canceled awhile ago and I am still getting charged
Please contact me since I have no clue what I am being billed and for what. If you don...
I need to delete my Dropbox account.
I want delete my account. *****@***.com
Help me with my issue

Chatting with Dropbox Customer Service

GetHuman always knows the way to live chat with a company like Dropbox when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 15,456 customers have searched for Dropbox live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Not only does Dropbox not have a live chat option, but they also don't have a phone number, which probably means that they don't have enough customer service staff to handle having live conversations with their customers. As always, GetHuman can still help you fix your issue using our tools that guide you through just about any Dropbox problem you encounter with best techniques and tools that save you time. The reason why most customers are looking to chat with Dropbox is because they have Update Account Info, Account Stopped Working, Account Access, Upgrade Account, Cancel Account and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best twitter or web information for your specific problem. It's hard to tell if companies like Dropbox offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Dropbox with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Dropbox

While Dropbox does not offer live chat, they also do not have a phone number to call. In total, there are 3 ways to get in touch with them. Since Dropbox does not have a customer service phone number, and because they also don't have live chat as an option, you probably are going to have to end up filling out a form and then conversing with Dropbox over email or a slower medium. But we can help speed that up for you if you indicate what kind of problem you are having above. Know any other ways to contact Dropbox? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

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Dropbox Contact Info

Information that GetHuman and its users have gathered about how to best reach Dropbox
Dropbox Live Chat

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