Verizon Wireless service may not be available in your area. The main reasons are due to a service outage or a maintenance shutdown. You can check Verizon Wireless service availability through their service coverage map. You can also check Verizon Wireless service by contacting customer service and asking them directly.
Verizon Wireless is an American Telecommunications company dealing in wireless products and services. The company has over 100 million subscribers.
The assumption is that Verizon Wireless covers the entire country but the most remote parts. However, you have to be sure that Verizon Wireless service covers your location even though you live in a town.
The best way to check if Verizon Wireless Service is available in your area is through the interactive Verizon Wireless service coverage map. You should check the map if you have trouble with receiving and making phone calls, data connections, applications, media transfers, messaging and setting up or activating your device.
How to Check Verizon Wireless Service Availability
You can check if Verizon Wireless Service is available in your area through the following process:
1. Launch your web browser
2. Search for the Verizon Wireless service coverage map
3. Open the map and scroll to see your location. If the map does not open, click 'Expand Interactive Map'
4. Enter your address in the 'Search Coverage Map' field. You will also be required to input your city, state and zip code
5. Click or tap the magnifying glass icon
6. You can change the type of coverage for which you are searching by clicking the Menu (3-line) icon located to the left of the 'Search Coverage Map' field. The typical options are 4G LTE, 4G LTE without 3G CDMA, 3G/1X Coverage and Prepay Voice & Data. 5G is only available in select locations and currently not on the list.
It is crucial to note that your device has a number of service indicators which you can find on the Verizon Wireless website. The indicators are in form of words or symbols which you can refer to the table to understand what they mean.
If you are unable to check if Verizon Wireless service is available in your area, you can do so by contacting Verizon Wireless customer care. You can reach them through the following avenues:
Phone
Verizon Wireless has several phone numbers through which their customers can reach customer service. These numbers include numbers for existing customers, new customers and technical support.
Calling any of the phone numbers is one of the fastest ways to contact customer service. It is preferable for those who prefer voice interactions and can withstand the wait time.
You can find all the phone numbers above on GetHuman.
Live Chat
A live chat is another swift and efficient way to contact customer service directly. On the contrary, you may have to wait a while before an agent responds to your chat request.
The live chat's main advantage is the speed of response which happens in real time. However, your typing speed will also influence the nature of the interaction.
Once you select the chat, you will select your service, choose your question and then begin the chat.
To find out when the live chat facility is available and when is the best time to start a chat, go to GetHuman.
Help Desk
You can also utilize Verizon Wireless' online help desk to find out if their service is available in your area. The help desk also includes Verizon Wireless' social media pages the most popular among them being Twitter and Facebook.
Social media presents an incredible opportunity for Verizon Wireless customers who spend a lot of time on social media. The instant messaging capacity of Facebook makes it especially attractive
If you are lucky you can get an instant response from one of Verizon Wireless' social media agents. However, you usually have to wait for a response due to the amount of requests.
You can find the link to the help desk to GetHuman.
GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check If Verizon Wireless Service Is Available in My Area? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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