How Do I Close My Account with SoFi?

If you want to close your SoFi accounts, you first need to take all the money out of them. You also need to bring any negative balances up to 0. Then all you have to do is contact SoFi ‘s customer service and say you want to close your SoFi accounts.

Sep 12, 2022

If you have one or more accounts with SoFi and have decided to take your banking and financial service needs elsewhere, you need to know how to close your SoFi accounts. Keep reading because this article will teach you how to close them.

Closing Accounts with a Negative Balance

If one of your accounts has a negative balance, you cannot close it. You need to bring it back up to 0 before SoFi will allow you to close it.

Linking Your SoFi Accounts to Your Bank Account

If you have not already done so, you will need to link your SoFi Checking, Savings, Active Invest, and Auto Invest accounts to a bank account if you have not already done so. This is the only way to withdraw your funds, which you will need to do before closing the accounts.

To link an Active or Auto Invest account, take these steps:

  1. Open the SoFi app.
  2. Go to the SoFi account page.
  3. Tap Add Cash.
  4. Tap To or From.
  5. Tap Add New Account to be taken to a third-party vendor's website.
  6. Tap Continue.
  7. Find your bank on the list of banks and select it.
  8. Follow the new instructions you are given to link the accounts.

To link one of the Money accounts (Checking or Savings), follow these instructions:

  1. Open the SoFi app.
  2. Go to the account page.
  3. Tap Transfer.
  4. Tap Transfer between Accounts.
  5. Click on either From or To.
  6. Tap Add an Account. You will be sent to a third-party vendor's website.
  7. Tap Get Started.
  8. Find your bank on the list and select it.
  9. Choose the type of account to link to.
  10. Tap Connect.
  11. Request a verification code by text or call.
  12. Enter the code.
  13. Tap Submit.
  14. Tap Next.

How To Withdraw the Money from your SoFi Auto Invest Account

To take the money out of an Auto Invest account, take these steps:

  1. Open the app.
  2. Go to the account page.
  3. Tap the gear icon.
  4. Tap Withdraw Money.
  5. Enter the amount you have in the account under Withdraw.
  6. Select your bank account to transfer the money to.
  7. Submit the withdrawal.

How to Withdraw the Money from your SoFi Crypto Invest Account

To take the money out of your SoFi Crypto account, just sell all the crypto. The proceeds will be placed in your SoFi Active Invest account. You can then withdraw the funds from that account using the instructions below.

How to Withdraw the Money from Your SoFi Active Invest Account

To take your money out of your SoFi Active Invest account, take these steps:

  1. Open the app.
  2. Go to the account page.
  3. Tap Manage.
  4. Tap Withdraw.
  5. Enter the amount still in the account under Withdraw.
  6. Choose your bank account to receive the money.
  7. Tap Review.

How to Withdraw the Money from Your SoFi Checking and Savings Accounts

To take the money out of your SoFi Checking and Savings accounts, take these steps:

  1. Open the app.
  2. Go to the account page.
  3. Tap Transfer.
  4. Tap From.
  5. Select your SoFi account,
  6. Tap To.
  7. Select your linked bank account.
  8. Submit the transfer.

Closing Your SoFi Account

Once you have withdrawn all the funds in your accounts and brought any negative balances up to 0, you can close the accounts. To do so, call a SoFi customer service agent and say you want to close your accounts.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Why does GetHuman Write How-to Guides for SoFi Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like SoFi in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Close My Account with SoFi? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

SoFi

Asked 2 years ago
Updated 2 years ago
Viewed 1,790,793 times
SoFi
close SoFi account
shut down SoFi account
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!