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SoFi Customer FAQ

Top Answers & How-to Guides

What is SoFi's Phone Number?

The question we are asked most often is about how to talk to SoFi customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Setup Two Factor Authorization on My SoFi Account?

Two-factor authentication is a valuable security measure that can help protect your SoFi Invest accounts. It requires two pieces of...

How Do I Transfer Funds to My SoFi Account?

If you have any kind of SoFi account, you need to know how to transfer money into it. You first have to link your bank account with...
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Account Management

How Do I Setup Two Factor Authorization on My SoFi Account?

Two-factor authentication is a valuable security measure that can help protect your SoFi Invest accounts. It requires two pieces of...
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How Do I Transfer Funds to My SoFi Account?

If you have any kind of SoFi account, you need to know how to transfer money into it. You first have to link your bank account with...
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How Do I Open an Account with SoFi?

SoFi offers both online banking and online investing tools. If you want to use SoFi's online banking or online investing tools, you...
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How Do I Close My Account with SoFi?

If you want to close your SoFi accounts, you first need to take all the money out of them. You also need to bring any negative balances...
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How Do I Recover a Hacked SoFi Account?

If you have learned that your SoFi account was hacked, there are things you need to do to try to recover your account. You also need...
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How Do I Reset My SoFi Password?

You can reset your SoFi password online by logging in to your account on the SoFi website. Select Help from the menu bar at the top...
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How Do I Increase My Spending on SoFi?

If you want to take advantage of SoFi's investing tools, you need to know how to fund your SoFi Invest account. To do so, you link...
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Trading on SoFi

How Do I Sell Stocks on SoFi?

SoFi offers clients online tools to buy and sell stocks. If you want to make money selling stocks on SoFi, then the first thing you...
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How Do I Buy Options on SoFi?

To buy options on SoFi, go to the options trading page and click on the Options link in the top navigation bar. You will find a list...
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How Do I Sell Options on SoFi?

As an option seller, you'll have access to the same tools as the option buyer -- but with a different objective. Instead of buying...
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How Do I Buy Stocks on SoFi?

SoFi provides a platform for investing in stocks to help you build wealth. So, learning how to buy stock on the platform is well worth...
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Funds Transfer

How Do I Transfer Funds from My SoFi Account?

If you have any of the various SoFi accounts, you will eventually need to know how to withdraw money from them. Active Invest, Auto...
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Account Balance

What Do I Do If My SoFi Account Has the Wrong Balance?

If you have discovered that your SoFi account has the wrong balance, there are several things you should do. If a Direct Deposit was...
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