How Do I Recover a Lost Password or Pin for My SafeLink Account?

Our cell phones have become very important to us since we use them for many things, like, storing our contacts, sending text messages, accessing the Internet, viewing movies and videos, listening to music, sending and checking emails, and more. Therefore, it is pretty scary to be locked out of your phone. However, before you panic, there are a few methods you can use to get back into your device. You will find the steps above to use your Google account or the Android Device Manager (ADM) (if enabled) to access your phone.

Jul 9, 2020

How do I recover a lost password or PIN for my Safelink account?

The answer to your question, "How do I recover a lost password or PIN for my Safelink account?" can be found right here in this article.

What you can do if you forget Your Password, Pin Code, or lock screen pattern

Cell phones have come a long way since they first became available many years ago. Now, our phones have become a very important part of our lives. In today's world, we don't only use our phones to simply make calls, we also use them to...

  • Store our contacts
  • Access the Internet
  • Play games
  • Watch movies and videos
  • Send and check email
  • Listen to music and podcasts
  • Use GPS for directions to get to where we're going
  • And so much more

Therefore, we would be in a frenzy, if we were to get locked out of our phone due to not being able to remember our password, pin, or unlock pattern. Don't panic. Everyone gets locked out of his or her phone at one time or another. There are some options available for you to get back into your phone. The best option is to use your Google account.

How to Unlock your Phone using Your Google Account

If you set up a Google/Gmail account previously on your phone, great, you can use it to unlock your device. Take the following steps to unlock your phone:

Note: You must be online to use this method.

  1. Start by entering any pin, password, or pattern for five consecutive times
  2. Next, select "Forgot Pattern" found at the right bottom corner of the screen
  3. Type in your the username and password of your Gmail account, then select "Sign in"

How to unlock your phone using the Android Device Manager (ADM)

You can also use the following method to unlock your phone if you have an Android Device Manager installed and enabled on your phone. Here are the steps to take:

Use another mobile device or a computer to visit the website found here

Use the Google login details that you set for the phone that's locked, to log in.

In the Android Device Manager, select the phone that you want to unlock (if not already selected)

Tap or select "Lock"

Enter a temporary password in the window that is displayed when prompted

Select "Lock" one more time

If you followed the instructions correctly and were successful, a confirmation should appear right below the box that contains buttons that read "Ring", "Lock," and "Erase"

You should also see a password field where you can now type in the temporary password that you created in step 5

Once you enter the correct password, your phone will be unlocked.

You're done yet. Now you will need to navigate to your phone's lock screen settings and disable the current temporary password you used.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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