There are many reasons why you may want to close your PNC bank account. Regardless of the reason, successful closing of a bank account is not as easy as it sounds. follow these simple steps to guide you through it.
PNC is a banking and financial services company headquartered in Pittsburgh. The bank operates in 19 states in the country with thousands of branches and ATM across the country.
There are many reasons why you may want to close your PNC bank account. You may want a better mobile and online banking experience. You may be tired of the exorbitant fees charged by the bank. You may want a bank that actually helps you save money.
Regardless of the reason, successful closing of a bank account is not as easy as it sounds. There are several things you should do before closing your bank account with PNC.
The first thing you should do is to find a new bank. It would be inconvenient if you closed your account without PNC without opening another bank account especially if you expect money to be sent to the account or bills to be paid from the account.
The second thing you should do is to put your bills on auto pay. You should ensure that all the bills connected to your bank account have been paid before you close your account.
You should keep a small sum in your account for at least a month before closing it which ensures that transaction or banking charges will be paid when making the transition to another bank account.
Ensure you have all your information ready before you start cancelling your account. Easy and quick transmission of the information will speed up the process of closing your account.
A crucial thing to remember is to get confirmation in writing of the account closure. Failure to do so may lead to nefarious activity in your account.
Closing Your Account
Live Chat
You can close a PNC account in a variety of ways. The most obvious way would be to walk into a PNC branch and notify them that you want to close your account. unless the bank's system are down, you will be sure to close your account with this approach.
Visiting a bank branch in person can be quite tedious and time consuming. Closing your account online is faster and less cumbersome.
To cancel your PNC bank account online, the best option to use is the live chat facility located on the PNC website. The live chat is surprisingly quick and efficient.
You can initiate a live chat by clicking the 'Need Help' floating link on the PNC website. You can also find the link to the live chat on GetHuman. Once you click the link, you will be notified if a live chat is available. If not, keep checking until you are able to chat with a bank agent.
An advantage of using the live chat despite its speed is that you will be communicating live with PNC bank agents. Therefore, chances of your account being successfully closed are high.
Phone
Another superb way to close your PNC bank account is to give PNC customer service a phone call. The advantage of calling them is apparent: you can cancel your account with the bank agent on the line.
You will first hear the automated voice prompts when calling the line but you should follow the prompts until you are connected to a live agent. When a live agent answers your call, request for your bank account closure.
It is a good idea to have your information ready before you make the call. You can obtain the phone number from GetHuman.
You an email PNC bank through their secure messaging center and ask them to close your account. Lack of immediate feedback makes it a risky avenue to use.
On the other hand, an email allows you the opportunity to be descriptive. You should receive a response from PNC bank in a short while after sending the email.
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