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Delivery.com Customer FAQ

Top Answers & How-to Guides

What is Delivery.com's Phone Number?

The question we are asked most often is about how to talk to Delivery.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Delivery.com Deliver to Hospitals?

If you want to arrange for a Delivery.com order to a hospital, check to ensure your selected business includes the hospital in...

How Do I Recover My Delivery.com Email and Password?

Delivery.com is a convenient option because it allows customers to order delivery online. Delivery.com customers who need to...
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Recent Delivery.com Customer Questions

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Ordering Process

How Do I Order Delivery from Delivery.com?

Order delivery from delivery.com right from the mobile app or their website. Just add your address and view a wide variety of...
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How Do I Sign Up for Delivery.com?

As the name suggests, Deliver.com is a delivery service that allows you to order food from local restaurants. You can sign up...
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How Do I Call Delivery.com?

If you're having an issue with a specific Delivery.com order, contact the merchant first, using the phone number provided in...
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What is the process for cancelling or modifying an order?

To cancel or modify an order on Delivery.com, customers should log into their account and navigate to their order history....
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Do I need to create an account to place an order on Delivery.com?

Creating an account on Delivery.com is generally necessary to place an order, allowing for a personalized experience, order...
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Delivery Issues

What Do I Do If My Delivery.com Delivery Is Missing?

Delivery.com is a convenient platform for customers in the United States looking for the convenience of having food and other...
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What Do I Do If My Delivery.com Delivery Is Late?

Customers experience challenges in online shopping, especially in this age when online orders are flourishing, and shipping...
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How Do I Get a Refund for My Delivery.com Delivery?

Most people see the advantages of online shopping. It's fast, simple, and you don't even need to leave your home to do it....
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Can I Get a Refund If Delivery.com Takes Too Long?

If your Delivery.com order is taking too long, double check to ensure that you chose the correct delivery or pickup time. Also...
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What happens if I accidentally order the wrong item?

If an order is incorrectly placed on Delivery.com, promptly checking the app or website for cancellation options is advisable....
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Account Management

Does Delivery.com Deliver to Hospitals?

If you want to arrange for a Delivery.com order to a hospital, check to ensure your selected business includes the hospital in...
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How Do I Recover My Delivery.com Email and Password?

Delivery.com is a convenient option because it allows customers to order delivery online. Delivery.com customers who need to...
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Is there a loyalty or rewards program for frequent customers?

Delivery.com features a rewards program for frequent customers, allowing them to earn points with each order. Points can be...
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How can I change my delivery address?

To change a delivery address on Delivery.com, users should log into their account and go to the account settings to update...
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What types of restaurants and stores are available on Delivery.com?

Delivery.com features an extensive array of options, including fast food, independent eateries, and diverse cuisines like...
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Delivery Details

How Do I Check the Status If My Delivery from Delivery.com?

If you need to check on the status of a Delivery.com order, especially one scheduled ahead of time, check your email and text...
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What is the delivery fee for Delivery.com?

Delivery.com does not have a uniform delivery fee, as it varies based on the restaurant, delivery location, and order total....
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How long does it typically take for a delivery to arrive?

Delivery times on Delivery.com usually range from thirty to sixty minutes but can vary based on factors like order type,...
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Can I schedule a delivery for a specific date and time?

Delivery.com does allow for scheduling deliveries, but this feature depends on the merchants in your area. Users should verify...
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Is there a minimum order requirement for delivery?

Delivery.com typically has a minimum order requirement that can vary based on the restaurant or retailer, often influenced by...
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Payment and Customization

What payment methods are accepted on Delivery.com?

Delivery.com accepts a range of payment methods, including major credit cards, PayPal, and, in some cases, cash upon delivery....
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Are there any restrictions on the types of items that can be delivered?

Delivery.com has specific guidelines on deliverable items, focusing on food, beverages, groceries, and essentials. Certain...
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Can I customize my order or make special requests?

Customers can often customize their orders on Delivery.com depending on the restaurant's policies. Many restaurants provide...
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Can I provide special delivery instructions for the driver?

Customers can provide specific delivery instructions for drivers on Delivery.com by adding notes during the ordering process....
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Can I use Delivery.com for alcohol delivery?

Delivery.com does provide alcohol delivery in select areas, which varies based on local regulations. Users should check their...
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We look to the Delivery.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Delivery.com issues reported to GetHuman
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