How Do I Call Delivery.com?
If you're having an issue with a specific Delivery.com order, contact the merchant first, using the phone number provided in your email confirmation. The merchant will resolve your issue according to their specific policies. If you need to contact Delivery.com for a different reason, using their customer service phone number is the fastest and most reliable way to resolve your issue. If you don't want to use the phone number, you can also access customer service via a live chat or a help desk.
Delivery.com is a delivery service aggregator. It links with other businesses to coordinate delivery services, including restaurants, liquor stores, grocery stories, and laundry services. If there is a problem with your order, you have several methods to resolve the issue.
Contact the Merchant First
Does your issue relate to a late, incomplete, or missing order?
Delivery.com only arranges for delivery, it doesn't provide any services past that. The company recommends that, in most cases, you can resolve your problem by contacting the merchant directly. When you placed the order, Delivery.com sent you a confirmation email which included the store's phone number. If you can't find that email, check your spam or junk mail folders. Alternatively, you can find the phone number through Google, Yelp, or even the merchant's own GetHuman page, if they have one.
When you contact the store, have your receipt or email confirmation ready along with a description of the problem. In all likelihood, the merchant will resolve the issue according to their own customer service policies.
Contact Delivery.com
If your attempts to resolve the issue with the merchant were unsuccessful, you can try addressing the problem with Delivery.com. You can also contact the company directly if there are issues with your Delivery.com account, such as being locked out or unable to access or find certain features.
Phone
The best way to contact Delivery.com customer service is through their phone number. This line is available 24/7 and staffed by real people. Customers usually don't have to wait very long, the average wait time is 2.5-5 minutes. The best time to call is around 9 am.
Other Methods
If you prefer other methods, you can also contact Delivery.com on their website using the live chat feature. This feature is also available 24/7, and is as responsive as the phone number. You can also contact their Help Desk via email, though note that the average wait time for an email response is around two hours, and it takes around fifteen hours for the issue to fully resolve.
Further questions?
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Why does GetHuman Write How-to Guides for Delivery.com Problems?
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