How Do I Get a Refund for My Delivery.com Delivery?
Most people see the advantages of online shopping. It's fast, simple, and you don't even need to leave your home to do it. However, online shopping comes with its own set of problems. You may order something online, and it may not be delivered or may not be what you wanted, yet you've already paid for it. Don't sweat it. Get Human offers easy-to-use guides of how you can go through such situations without getting on the phone with a customer service representative. It also offers contacts for big corporations, such as Delivery.com.
Delivery.com is an American online platform that allows people to quickly and easily order online. People can order a wide range of products and services from their favorite local liquor stores, restaurants, grocery stores, as well as laundry and dry-cleaning providers, which will be delivered at a fee.
The site has over three million users, more than 19,000 merchants, and operates in more than 2,400 cities countrywide. You can make your order anywhere in your office or at home as Delivery.com permits customers to make group orders by giving corporate discounts and allows them to pay with a credit card, Apple Pay, PayPal, or cash.
When you want to make your order, the first step is to enter their website address or download their mobile app, and then find a local merchant available for the foods, drinks, or other products that you want for prompt delivery.
However, not all customers of delivery.com are satisfied with the services because of many reasons, including:
- Delayed deliveries
- Confused orders
- Wrong deliveries or no deliveries made after making an order.
You might be one of those customers, and getting a refund from delivery.com is what you'll consider the most appropriate move to make.
Getting a refund from Delivery.com
To get a refund for delivery is not a process that's been laid down by the company, but it has room for complaints, and canceling an order implies you've to receive a refund for the services not offered:
- To cancel the order:
- Login in the my Delivery.com
- Go to your order history page.
- Locate the awaiting order icon
- Click the cancel order, which should be an hour before the scheduled delivery time.
- The delivery.com website homepage also has the "get in touch" option that allows you to report an issue on your order.
- After you click the report link, you'll be directed to a page that requires your name, email, and phone number details as well as the reasons for contact and your comments on the order made.
- To make a complaint,
Delivery.com recommends you call the merchant directly for cancellation or any changes.
To contact Delivery.com directly is one of the best ways to get a refund. Suppose you don't receive the refund after canceling an order. In that case, you can opt to call via their customer service number for direct answers because they are available 24/7, but 9 am is the best time to make the call with a 4 -minute waiting period.
Alternatives
If the call is not answered or cannot get through to the customer services, you can explore other options such as Live chat, where one of the delivery.com agents will help you. The average response time is one minute for almost immediate results of the refund you expect from them.
A help desk is also available for delivery.com that you can contact, but it can take up to 15 hours to fix an issue, making it a slow process for clients that want prompt results.
Further questions?
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Why does GetHuman Write How-to Guides for Delivery.com Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Delivery.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Refund for My Delivery.com Delivery? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.