Delivery.com is a third-party app that interfaces with local businesses, including restaurants, liquor stores, grocery stores, and laundry services to help them connect with customers wanting to place orders with them. If you wish to use Delivery.com to place an order for delivery to a hospital, make sure to adhere to the following guidelines.
Before placing an order, make sure that the restaurant you want to order from will deliver to the hospital you have in mind. The easiest way to do this is to type the hospital's address into the search bar on Delivery.com. You can also select "Use Current Location," but this requires you to turn on location finder for Delivrey.com. Once you enter the address, you should see a list of restaurants in your area who have partnered with Delivery.com. You can then place your order as normal.
Before you complete your order, however, ask the hospital if there are any restrictions on having food delivered. Some wards, such as maternity or ICU, restrict who has access. In other places, the nurses may want to keep any potential allergens away from patients. If you want to schedule a delivery for the future, also check to make sure the time is within visiting hours. Ask at the nearest nurses' desk to find out any restrictions or guidelines on having food delivered. Make sure to include these instructions with your order, such as if delivery drivers should use a particular entrance or the correct floor and room number.
After you place your order, have your phone handy in case either the restaurant or the delivery driver needs to speak with you regarding any questions they might have about your order.
If you have any issues with your order after placing it through Delivery.com, speak with the business directly. You should be able to find their phone number in the confirmation email sent by Delivery.com. In most cases, calling directly is recommended as the best method to resolve any customer service issues.
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