Best Buy has several convenient contact options to report delivery issues. You can call the company, talk to an agent via live chat or visit your local store. Before contacting an agent, get your order number from the confirmation email sent by Best Buy, as well as a description of the delivery problem.
Best Buy offers home delivery for most orders. If your delivery is late, you can report the issue directly to Best Buy. Here's how to get started.
One of the easiest ways to file a complaint is to call Best Buy's customer support team. Gather the following info before you call for faster service:
Best Buy doesn't always guarantee delivery timelines, but very late or missing orders may be replaced or refunded.
If you don't want to call Best Buy, you can also connect with a support agent via live chat. Here's how:
Soon you'll be connected to a Best Buy representative. Be ready to provide your order number and a quick description of the delivery issue.
For in-person help, Best Buy has locations throughout the United States. Find your local store in a few steps:
When you arrive, provide a store employee with your order number and a description of the problem to get assistance.
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