TurboTax Customer Care on Twitter

Getting TurboTax's Attention on Twitter by GetHuman

@TeamTurboTax
Customer Twitter Account
Usually replies within: 16 hours
Best time to tweet: ~9:30am
#5 of 6 contacts
3,324 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting TurboTax

What's going on with my taxes
Help with my rejected return.
Have not received my Federal Tax Refund and want to know why its been delayed when I ha...
My bank account was charged $***.**. I realized that I shouldn't have been charged beca...
My return got rejected and I don't know why.
I file my taxes through TurboTax my name is Rosalina rabanes I was supposed to get...
did file a return with turbo tax *n ********* Paid $**.** for the return and for the e...
How d I talk to a rep from turbo tax
My federal tax refund was issued by the IRS but my bank does not have it.
Haven't received my federal tax return
I’m supposed to be getting $**** back from taxes but it went to $* for no reason
I received a letter from the IRS that I owe an additional $*,***.** in income tax. They...
The irs said they sent you guy back my check in i havnt got it yet

Get help with my issue

TurboTax Twitter-based Customer Help - Stats

Twitter @ Handle@TeamTurboTax
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them9:30am
Expected reply tweet16
Issue turnaround time21
Rank (amongst all ways to contact)5
Legibility of messaging79%
Customer service rating72%
Customer votes3,324
Information last updatedSun May 22 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

TurboTax Customer Service through Twitter

TurboTax is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that TurboTax will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM TurboTax your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like TurboTax that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that TurboTax's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting TurboTax

Of the 6 way(s) to get in touch with TurboTax, customers like you claim that the best one is the 888-777-3066 option. From this page you can easily access all the possible contact information options for TurboTax as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach TurboTax? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact TurboTax

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