Tracfone Customer Care on Twitter

Getting Tracfone's Attention on Twitter by GetHuman

@TracFoneCalls
Customer Twitter Account
Usually replies within: 41 hours
Best time to tweet: ~1:30pm
#11 of 11 contacts
7,007 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Tracfone

I recently bought a rebel * smart phone from you and I must have set up a pin to get to...
want to buy *** day plan for $** includes *** minutes *** texts *** mb
trying to get info on my acct
My Tracfone chimes for no reason
Did not get billed service cut off
PHONE WILL NOT UNLOCK
You did not bill my credit card as usual and then cut off services. WHY? SIM...
I need my account number and pin number.
Dessimlocker my device Samsung Galaxy j*orbit
RE tracfone SN ************ , SIM *********************service end date was...
I lost service How do I get it back
Minutes for my phone hasn't came yet and my phone not working
Change my old email address from zac**@msn to my new email address *****@***.com

Get help with my issue

Tracfone Twitter-based Customer Help - Stats

Twitter @ Handle@TracFoneCalls
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them1:30pm
Expected reply tweet41
Issue turnaround time47
Rank (amongst all ways to contact)11
Legibility of messaging76%
Customer service rating61%
Customer votes7,007
Information last updatedSun Oct 18 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Tracfone Customer Service through Twitter

Tracfone is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Tracfone will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Tracfone your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Tracfone that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Tracfone's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Tracfone

Of the 11 way(s) to get in touch with Tracfone, customers like you claim that the best one is the 800-378-9575 option. From this page you can easily access all the possible contact information options for Tracfone as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Tracfone? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Tracfone

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