Tracfone Customer Care on Twitter

Getting Tracfone's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 41 hours
Best time to tweet: ~1:30pm
#11 of 11 contacts
6,983 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Tracfone

Please charge my card on my file so I get my service back. It's already on file
just help me can't get voicemail to work it goes into automated voicemail
I have not gotten data I purchased
Je demande le code qui permettra au telephone de prendre une autre puce
I have a moto e* that has a tracphone plan on it until *-**. Someone has hacked the ph...
Trying to activate a phone that you guys sent a customer of mine. It keeps telling me t...
forgot to renew service in August **** would like to add ** days service
My phone won’t connect to the network
Sim card locked. In need of a puk code.........
waiting for an email to unlock my phone ticket ***********
Need to obtain my account number and pin in order to transfer my phone number to a new...
I need to know my account * and PIN so I can transfer my number to Verizon.*Thomas May

Get help with my issue

Tracfone Twitter-based Customer Help - Stats

Twitter @ Handle@TracFoneCalls
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them1:30pm
Expected reply tweet41
Issue turnaround time53
Rank (amongst all ways to contact)11
Legibility of messaging52%
Customer service rating85%
Customer votes6,983
Information last updatedSat Nov 26 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Tracfone Customer Service through Twitter

Tracfone is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Tracfone will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Tracfone your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Tracfone that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Tracfone's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Tracfone

Of the 11 way(s) to get in touch with Tracfone, customers like you claim that the best one is the 800-378-9575 option. From this page you can easily access all the possible contact information options for Tracfone as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Tracfone? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Tracfone

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