Ubisoft Phone Number

Calling Ubisoft customer service faster by GetHuman

919-460-9778
Customer service
Current Wait: 16 mins (9m avg)
Hours: Mon-Fri 12pm-12am EST; best time to call: 12:01pm
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Reasons customers like you called recently

Dear ubisoft , I'd like to make a complaint about your game siege. There is a issue of...
Hi. I want to cancel my subscription.It worked one day, than ubisoft tells me that paym...
bought a code for helix credis but did not get them for assassins creed valhalla
Yo no me acuerdo de mi contrase*a y cada vez que intento recuperar la contrase*a no me...
Yo he comprado el tom clancys raibow six siege y me e olvidado de mi contrase*a y cada...
Dear Support!**I bought yesterday night (****. **.**.)Anno **** History Edition, but di...
Cannot launch Rainbow Six Siege. I have verified integrity of game files, updated grap...
I've seen that everyone is supposed to get berserker armor through ubisoft connect im j...
i just subscribed and I get this message " Your Ubisoft* subscription has expired". Ple...
Can’t buy helix credits in assassins creed Valhalla. Is this due to servers being down...
Assassin's Creed Valhalla is not let me get past the loading screen
I bought a few assassins creed games in ubi.store.com but they were not delivered in my...
I tried to buy assasins creed Valhalla and it said payment cant be processed yet it too...
I am unable to access ubisoft connect through assassins creed Valhalla on ps* but am ab...
purchased ubisoft pass but it was not acticated however ubisoft have successfully deduc...
See more recent reasons for calling

Help me with my issue

Customer Number 919-460-9778 - by the Numbers

Phone number to dial919-460-9778
Call-back availableNO
Call picked up by a real personYES
Department you're callingTechnical Support
Call center hoursMon-Fri 12pm-12am EST
Best time to dial12:01pm
Navigate phone maze to a humanPress 0 once you get past the main menu
Average wait
Current wait16
Rank (among phone numbers)1
Rank (overall)2
Alternate methodschat, phone, web, facebook
Quality of communication83%
Quality of help60%
Customer votes7,668
Information last updatedSun Nov 22 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Ubisoft's Best Toll-Free/800 Customer Phone Number

This is Ubisoft's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ubisoft agent. This phone number is Ubisoft's Best Phone Number because 35,280 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 919-460-9778 include Appeal Ban, Missing Items, Recover Account, Dispute a Charge, In Game Problem and other customer service issues. The Ubisoft call center that you call into has employees from Canada and is open Mon-Fri 12pm-12am EST according to customers. In total, Ubisoft has 1 phone number. It's not always clear what is the best way to talk to Ubisoft representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Ubisoft - by phone or otherwise

While 919-460-9778 is Ubisoft's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Ubisoft customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Live Chat for Technical Support. If you think this information is inaccurate or know of other ways to contact Ubisoft please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Ubisoft.

What is GetHuman's Relationship to Ubisoft?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Ubisoft. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our UPS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Sprint Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like UPS or Sprint. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Ubisoft Contact Info

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