Ubisoft Phone Number

Calling Ubisoft customer service faster by GetHuman

919-460-9778
Customer service
Current Wait: 19 mins (9m avg)
Hours: Mon-Fri 12pm-12am EST; best time to call: 12:01pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Appeal BanMissing ItemsRecover AccountDispute a ChargeIn Game ProblemA different issue
Get to a live person fastest: Press 0 once you get past the main menu

Reasons customers like you called recently

My FPS is capped at ** and I hate it, I have disabled fullscreen optimisation and chang...
just now
Hi I want to purchase Anno **** ultimate edition on the ubisoft store, but the currency...
an hr ago
Pls fix the rank reconnecting bug . And the ping issue
3h ago
Bought Ghost Recon Breakpoint,and downloaded.When I try to play the game,it stops at...
4h ago
Hey guys whenever I try to log in on my computer it says connection issue no matter wha...
10h ago
It works fine the problem is that I'm not allowed to connect to the server and it's bee...
15h ago
I would like a refund on the year * pass
16h ago
I've been having some issues with connection to the rainbow six siege server. It keep g...
16h ago
Every time I load up my game it says “Creating Squad” on an infinite loop. It never loa...
17h ago
It’s saying installation still in progress
17h ago
Trying to change my date of birth on my account
20h ago
Trying to log in to the division an it keeps say my email is used by another account wh...
20h ago
My account keeps getting stolen and I have * step enabled. This is ridiculous. Why is m...
a day ago
The License Key I bought is not working: *https:**licenseactivation.nexway.com*gamesroc...
a day ago
FAR CRY PRIMAL - hunter's cache. **Please fix the items delete bug, or let me pick up i...
a day ago
See more recent reasons for callingHelp me with my issue

Customer Number 919-460-9778 - by the Numbers

Phone number to dial
919-460-9778
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Technical Support
Call center hours
Mon-Fri 12pm-12am EST
Best time to dial
12:01pm
Navigate phone maze to a human
Press 0 once you get past the main menu
Average wait
9
Current wait
19
Rank (among phone numbers)
1
Rank (overall)
2
Alternate methods
chat or phone or web or facebook
Quality of communication
83%
Quality of help
60%
Customer votes
7,668
Information last updated
Mon Dec 02 2019 09:00:00 GMT+0000 (UTC)

Ubisoft's Best Toll-Free/800 Customer Phone Number

This is Ubisoft's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ubisoft agent. This phone number is Ubisoft's Best Phone Number because 35,280 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 919-460-9778 include Appeal Ban, Missing Items, Recover Account, Dispute a Charge, In Game Problem and other customer service issues. The Ubisoft call center that you call into has employees from Canada and is open Mon-Fri 12pm-12am EST according to customers. In total, Ubisoft has 1 phone number. It's not always clear what is the best way to talk to Ubisoft representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Ubisoft - by phone or otherwise

While 919-460-9778 is Ubisoft's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Ubisoft customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Live Chat for Technical Support. If you think this information is inaccurate or know of other ways to contact Ubisoft please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Ubisoft.

What is GetHuman's Relationship to Ubisoft?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Ubisoft. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our UPS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Sprint Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like UPS or Sprint. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Ubisoft Contact Info

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