How Do I Transfer a Game to My Other Ubisoft Account?

If you want to transfer a game to another Ubisoft account, log in to the account that owns the game. Then, go to the Ubisoft Account website and click Manage my games. This will bring you to a page where you can select the game you want to transfer. After that, click on Transfer and follow the prompts.

You can transfer a game from one Ubisoft account to another and use Ubisoft games on multiple accounts through your Uplay service. Should you need to transfer a game from one account to another, there are some steps you'll need to take.

Log Into the Ubisoft Account

To transfer your game from one Ubisoft account to another, you'll first need to log into the Ubisoft Account where your game is currently registered.

Account Information Page

Go to the Account Information page and follow these steps:

  • On the left side of the Uplay desktop client, click on My Account.
  • You will see your account page.
  • Navigate down and select Transfer Game.

Click on the Game You Wish To Transfer

In the Uplay PC client, perform the following steps:

  • Click on the Games tab.
  • Scroll down to the list of games.
  • Then click on the game you wish to transfer.

Click Transfer

Ubisoft advises keeping the same Uplay account active on the website and in-game, as this is useful when transferring your game. Follow these steps to do so:

  • You can click the Transfer button.
  • You'll receive an email from Ubisoft confirming your choice.
  • Enter your new Ubisoft Account email address, then click Accept transfer.
  • Enter your new Ubisoft Account email address.
  • Click Accept transfer.

Receives an Email Message

After completing all the steps above, you will receive an email from Ubisoft with further instructions on transferring your game. If you don't receive this email within 24 hours of completing the transfer process, contact Ubisoft Support for assistance.

Ubisoft Game Transfer Request

Click the Accept Transfer button in the Ubisoft Game Transfer Request email to accept the transfer. Once you confirm the transfer using the link in that email, log back into Uplay. When you purchase a game on Uplay, it comes with an account attached to your computer.

If this is the first time you've played that game, it's tied to your computer's hardware — installing that game on another PC or Mac won't work.

Click Accept Transfer

To transfer a game to your other Ubisoft account, follow these steps:

  • Click on Ubisoft Game Transfer Request under My Account section on the top right of the page.
  • Follow the instructions and accept your transfer.

You Will Receive Another Confirmation Email

To complete the process, Ubisoft will send you an email containing a link to confirm your account.

  • Go to the Ubisoft Account website and click Go to My Account.
  • You will be redirected to a confirmation screen and receive another email from Ubisoft.
  • Click on the link in your email to confirm your account.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Transfer a Game to My Other Ubisoft Account?

Why does GetHuman Write How-to Guides for Ubisoft Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Ubisoft in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Transfer a Game to My Other Ubisoft Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Ubisoft

Asked 2 years ago
Updated 2 years ago
Viewed 1,502,914 times
Ubisoft
Transfer a game to my other Ubisoft account
send a game to your other Ubisoft account
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!